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Ratings and Reviews 0 Ratings
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What is OpenCall AI?
OpenCall AI revolutionizes your business operations by increasing revenue, lowering costs, and streamlining phone communications for greater efficiency. When you choose OpenCall, you can anticipate significant enhancements in sales performance, customer satisfaction levels, and profit margins. Our advanced AI technology handles routine phone inquiries, freeing up your team to prioritize the essential tasks that truly drive your business forward. We understand that each organization has distinct requirements, which is why OpenCall provides a customized AI call center solution tailored specifically to every client’s needs. Our system integrates seamlessly with your existing processes, allowing you to focus on what you do best. Bid farewell to voicemails, conventional call centers, and the cumbersome process of transferring information to your electronic health records. Complying with HIPAA regulations, our AI efficiently manages all incoming calls, improving the patient experience while cutting costs by more than 50%. Envision OpenCall as your personal assistant, adept at handling inquiries, managing booking requests, and even proactively reaching out to prospective clients on your behalf. We prioritize keeping you updated without disrupting your meetings, which makes OpenCall an indispensable resource for any sector. Furthermore, with our advanced customization features, we bring enterprise-level tools within reach for businesses of any scale, empowering them to thrive in a competitive landscape. By leveraging this innovative technology, your organization can unlock new opportunities and achieve unparalleled growth.
What is Nextiva Call Center?
Nextiva Call Center provides a powerful cloud-based communication platform designed to enhance collaboration and operational effectiveness, featuring advanced call center tools aimed at improving first call resolution rates through intelligent call routing. The platform includes functionalities such as automated callbacks and swift responses to incoming calls, while also allowing for effective tracking of call flow and volume. Organizations leveraging the Nextiva Call Center solution can easily adjust to fluctuating call volumes without needing to modify their current infrastructure. Notable features comprise automatic call distribution, sophisticated interactive voice recording, real-time agent status monitoring, immediate escalation options, call promotion capabilities, three-way conference calling, call queuing, and extensive monitoring tools. Moreover, this innovative system guarantees that your communication setup remains flexible and attuned to the evolving demands of your business, thus fostering better customer interactions and satisfaction.
Integrations Supported
Google Calendar
Google Sheets
NextGen
OpenAI
Square POS
Zapier
Zendesk
Integrations Supported
Google Calendar
Google Sheets
NextGen
OpenAI
Square POS
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$0.15 per minute
Free Trial Offered?
Free Version
Pricing Information
$50.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OpenCall AI
Date Founded
2022
Company Location
United States
Company Website
opencall.ai/
Company Facts
Organization Name
Nextiva
Date Founded
2008
Company Location
United States
Company Website
www.nextiva.com
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics