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What is OpenCounter?

Help entrepreneurs comprehend the financial elements and criteria essential for starting a business. Guide homeowners in adhering to regulations during renovation projects. Assist event coordinators as they tackle the challenges of organizing large events in public spaces. Support applicants in recognizing how zoning laws can affect their location decisions and project requirements. Provide resources for the application and oversight of permits and licenses. Our knowledgeable team, with expertise in the public sector, has an in-depth understanding of the necessary processes. All information is protected by SSL encryption, securely stored, and backed up in a facility that meets ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 standards. OpenCounter also offers multilingual assistance, translating into more than 40 languages to make the permitting process universally accessible. Unlike many companies that outsource the configuration stage to third-party contractors who bill based on time and materials, OpenCounter handles the entire configuration process in-house, ensuring both project efficiency and superior results. This holistic strategy not only simplifies processes but also improves communication among all parties involved, fostering a more collaborative environment. By integrating these services, we aim to create a seamless experience that benefits all stakeholders.

What is Forerunner?

Forerunner represents a cutting-edge solution that utilizes artificial intelligence to optimize geospatial functions specifically for local government and public sector teams, allowing for the integration of various data sources, the simplification of workflows, and the management of both field and office operations within a unified system. The platform brings together municipal data, encompassing property information, infrastructure attributes, environmental details, inspections, permits, historical data, and hazard information, through customizable workflows and map-based tools, enabling agencies to maintain a comprehensive "single source of record" for tasks such as inspections, maintenance, compliance, enforcement, emergency responses, and community projects. Furthermore, it features real-time mobile capabilities that support on-site data gathering, photographic documentation, and task updates, even without internet access, while effectively merging GIS layers with operational processes, thus allowing teams to create context-rich maps and coordinate initiatives from virtually anywhere. To boost productivity, Forerunner employs AI-generated summaries, personalized suggestions, and automated follow-up actions to reduce manual efforts, in addition to providing tools for automated communications and structured document management, all aimed at enhancing decision-making and operational effectiveness. Consequently, teams are empowered to not only increase their operational efficiency but also to respond more adeptly to the evolving needs of their communities while fostering better collaboration among departments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Counter Enterprises

Company Location

United States

Company Website

opencounter.com

Company Facts

Organization Name

Forerunner

Date Founded

2019

Company Location

United States

Company Website

withforerunner.com

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

GIS

3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Grant Management

Compliance Management
Contract Management
Grant Application Management
Grant Award Tracking
Grant Opportunity Search
Self-Registration

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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