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What is OpenForms?

OpenForms simplifies a range of interactions with residents, making them effortless and efficient. It transforms complex processes and lengthy forms into an intuitive online format, incorporating automated workflows that adjust based on user input. This platform significantly reduces the burden on your team, as subject matter experts can independently design, manage, and update forms and digital services without needing any coding skills. Consequently, IT departments face fewer challenges, ensuring that customer service remains efficient and timely. Users can effortlessly create everything from forms to workflows using an easy drag-and-drop interface, allowing for swift modifications and enhancements. Additionally, OpenForms features specialized fields designed for governmental needs, such as address validation, price calculators, and digital signatures, which greatly boosts operational efficiency. By implementing this solution, organizations can streamline their processes while also enhancing citizen engagement and satisfaction, leading to a more responsive service experience overall. Ultimately, the adoption of OpenForms empowers teams to focus on what truly matters—serving their communities effectively.

What is Google Forms?

Google Forms is a versatile cloud-based form and survey platform designed to help businesses, educators, nonprofits, and organizations efficiently collect information, gather feedback, and analyze responses in real time. As part of the Google Workspace ecosystem, the platform enables users to create forms, surveys, quizzes, registrations, assessments, and questionnaires through an intuitive drag-and-drop interface that requires little to no technical experience. Google Forms supports a wide variety of question formats including multiple choice, checkboxes, dropdown menus, short answers, scales, and file uploads, giving users flexibility in designing forms for different use cases. Customization features allow organizations to personalize forms with branded colors, images, themes, and templates while maintaining a professional appearance across devices. Conditional logic and custom question flows help improve user experiences by showing respondents only the most relevant questions based on their previous answers, increasing completion rates and response quality. Google Forms also includes quiz functionality that enables educators and trainers to create automated assessments, grade responses, and provide instant feedback to participants. Responses are collected and updated in real time, allowing users to monitor incoming data through visual summaries, charts, and built-in analytics dashboards for faster decision-making. Organizations can export raw response data directly into Google Sheets for advanced reporting, collaboration, and deeper analysis using spreadsheet tools and third-party integrations. The platform supports secure cloud-based infrastructure with encryption in transit and at rest, advanced malware protections, privacy controls, and compliance-focused security measures designed to protect sensitive information.

Media

Media

Integrations Supported

Integrations Supported

Air Lift
Alore
Apptivo
Boleto Simples
CRM Pro
ChatDaddy
Chatlease
CoRover.ai
Crowdtech
HoneyBook
Mango Signs
OpenWeb Ninja
Pics.io
Prima.Law
Question.to
Quilgo
SMTP.com
Sourcetable
appyReward

API Availability

API Availability

Pricing Information

$29 per month
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

OpenCities

Date Founded

2015

Company Location

Australia

Company Website

www.openforms.com

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

workspace.google.com/products/forms/

Categories and Features

Forms Automation

Approval Process Control
Collaboration
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

Data Collection

Not specified

Event Registration

Not specified

Forms Automation

Text Editing

Online Form Builders

Not specified

Online Quiz Makers

Not specified

Survey

Mobile Survey
Question Branching

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