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What is OpenPort?

Suppliers, transporters, and international corporations can seamlessly deliver their goods with a reliable track record that guarantees the fastest payment process. OpenPort's groundbreaking smart contract platform utilizes state-of-the-art transport management technology to monitor shipment events in real-time. In developing markets, OpenPort has created a neutral, digitized network tailored specifically for enterprise logistics needs. The Open Enterprise Logistics (OEL) framework fosters an equitable marketplace for transport procurement, enabling transporters to advertise their rates and engage directly with major shippers on tenders, applicable for both smart contracts and urgent transport requirements. Transporters benefit from independent, data-driven performance evaluations, allowing shippers to negotiate procurement terms directly while enjoying unparalleled visibility and tracking features. Furthermore, our system includes seamless integrations that facilitate the processing of delivery requests from the shipper’s ERP system in OpenPort’s OpenTM (transport manager), which are then efficiently consolidated and dispatched through the OpenDispatch tool, guaranteeing a smooth logistics experience. This holistic strategy transforms logistics management, encouraging transparency and efficiency throughout the supply chain, while also positioning OpenPort as a leader in the logistics technology landscape.

What is BigHand Workflow Management?

BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.

Media

Media

Integrations Supported

NetDocuments
iManage

Integrations Supported

NetDocuments
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenPort

Date Founded

2016

Company Location

Pakistan

Company Website

openport.com

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/workflow-management/

Categories and Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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