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What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

What is CellStore Software?

The Sales Invoicing feature simplifies the invoice creation process directly from the point of sale (POS), allowing you to print or email the invoice details to customers with ease. Each invoice is automatically stored within the customer's profile and securely backed up, ensuring convenient access when needed. These invoices are not only easy to locate but also update the totals in the reports in real time. This set of functionalities is designed to enhance your invoicing practices and improve overall business productivity. In addition, the Repair Management tools provide you with everything required to effectively manage your complete repair service. You can create a customizable checklist for testing devices, produce detailed estimates, delegate tasks to technicians, and develop personalized repair statuses. When repairs are finalized, the tickets seamlessly convert into invoices that are linked with your customer records for quick and easy access. The ticketing features are specifically designed to help you efficiently manage and grow your repair business, while also being flexible enough to integrate smoothly with your existing workflows. This integrated system not only streamlines invoicing and repair management but also ensures a user-friendly experience across all operations. Ultimately, such a comprehensive approach allows you to focus on delivering exceptional service to your customers while maintaining organized records.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$185 one-time fee
Free Trial Offered?
Free Version

Pricing Information

$29.99 per store per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Company Facts

Organization Name

CellStore Software

Date Founded

2012

Company Location

Canada

Company Website

cellstore.co

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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