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What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

What is Fixitize?

Fixitize is a comprehensive management software built specifically for repair shops looking to modernize and streamline their entire workflow. It centralizes ticketing, work orders, job tracking, inventory management, quoting, scheduling, and POS into one cohesive platform that’s easy for teams to adopt. The system gives owners total visibility into repair lifecycles—from customer check-in to diagnostics, approvals, part usage, and final payment. With automated reminders, smart notifications, and customizable workflows, Fixitize reduces errors and accelerates repair turnaround time. Its advanced inventory tools ensure every component, screen, cable, or small part is accounted for, minimizing stockouts and improving profitability. Technicians and managers can collaborate seamlessly while real-time dashboards deliver insights into job status, sales, expenses, labor, and productivity. The platform’s flexibility makes it a perfect fit for cell phone repair shops, electronics repair centers, computer repair businesses, and enterprise-level operations. Built-in employee tools streamline scheduling, time tracking, and payroll, removing manual administrative burden. Whether you’re running a small shop or managing multiple busy locations, Fixitize scales effortlessly to support your growth. With Fixitize, repair shops gain the clarity, control, and efficiency needed to operate at their highest potential.

Media

Media

Integrations Supported

Twilio

Integrations Supported

Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$185 one-time fee
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Company Facts

Organization Name

Fixitize

Date Founded

2023

Company Location

Australia

Company Website

fixitize.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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