Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • KUKUI Reviews & Ratings
    80 Ratings
    Company Website
  • PayKings Reviews & Ratings
    231 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • GoCodes Reviews & Ratings
    274 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    61 Ratings
    Company Website
  • PolyPM Reviews & Ratings
    59 Ratings
    Company Website
  • Muzaic Reviews & Ratings
    2 Ratings
    Company Website
  • Trinium TMS Reviews & Ratings
    1 Rating
    Company Website
  • Tattoogenda Reviews & Ratings
    8 Ratings
    Company Website

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

What is MyGadgetRepairs?

A successful repair shop fundamentally depends on an efficient ticketing system, which we appreciate greatly. Our ticketing feature enables access to essential information about your requirements and schedules from any device you choose. Our Point of Sale (POS/EPOS) system is crafted to help you manage everything from a small retail shop to an extensive chain of bustling stores, complete with detailed reporting features. With our sophisticated inventory management system, you can effectively keep track of all your products and services. The invoicing feature is robust, equipping your repair business or retail store with all the necessary tools to function seamlessly, including options for recurring invoices suited for business contracts. Furthermore, you can incorporate payment links directly into invoice emails, making them available in the customer portal for added convenience. Your website can feature customizable wizards to collect specific details about customer concerns, immediately alerting you with structured data that identifies its origin. This approach ensures you maintain consistent and effective communication with your clientele. Numerous users have noted that this tool not only aids in client retention but also draws in new customers, with "Marketing Campaigns" frequently offsetting the software's costs. In conclusion, our all-encompassing system is designed to optimize your operations, improve customer interactions, and ultimately lead to greater achievements in your business pursuits, setting you up for continued growth and success.

Media

Media

Integrations Supported

Wufoo

Integrations Supported

Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$185 one-time fee
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Company Facts

Organization Name

MyGadgetRepairs

Date Founded

2006

Company Location

United Kingdom

Company Website

www.mygadgetrepairs.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Popular Alternatives

At Your Service Repair Centre Reviews & Ratings

At Your Service Repair Centre

At Your Service Software

Popular Alternatives

Repair Traq Reviews & Ratings

Repair Traq

Upland Consulting Group
Repair Traq Reviews & Ratings

Repair Traq

Upland Consulting Group
TrailBlazer Reviews & Ratings

TrailBlazer

Redbrook Technology
RepairQ Reviews & Ratings

RepairQ

ServiceCentral Technologies