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What is OpenReplay?

An all-encompassing open-source session replay toolkit tailored for developers, this solution allows for self-hosting to ensure maximum control over data. It offers insights into every problem as though it were happening in your browser, giving you an in-depth look into user interactions. With this integrated platform, developers can efficiently resolve issues, replay sessions, monitor web app performance, and enhance customer support. You can witness your users' experiences in real-time, uncover their difficulties, pinpoint hidden issues, and craft exceptional user experiences. By opting for self-hosting, you keep your customer data secured within your own systems, thereby avoiding the necessity of sharing sensitive information with external entities. This setup grants you full command over the collected data and streamlines compliance and security requirements. Additionally, advanced privacy features are included to ensure user data is sanitized appropriately. Should self-hosting not align with your needs, our cloud option allows you to quickly access the service within mere minutes. This versatility guarantees that developers can select the deployment method that aligns best with their requirements while consistently prioritizing user privacy and safeguarding data integrity. Furthermore, the suite is continually updated to incorporate the latest enhancements and features, ensuring that developers always have access to cutting-edge tools.

What is Fullstory?

Fullstory is a cutting-edge platform that delivers behavioral data, illuminating the underlying narratives of consumer actions. It empowers teams in product development, engineering, and data analysis to correlate sentiment signals with various data sources to craft optimal strategies. Unlike traditional web and product analysis methods, which merely identify what occurs without explaining the reasons, Fullstory equips users with immediate, actionable insights. As the sole behavioral data platform providing essential context, it enables the creation of real-time experiences that boost revenue. Furthermore, Fullstory’s behavioral analytics is primed for artificial intelligence integration, utilizing first-party data that is automatically gathered, indexed, and semantically organized, thereby eliminating the need for organizations to squander time and resources on tedious data analysis. This innovative approach fosters a more efficient way for businesses to understand their customers and respond promptly to their needs.

Media

Media

Integrations Supported

New Relic
Segment
Slack
Amazon CloudWatch
Bugsnag
Microsoft Azure

Integrations Supported

New Relic
Segment
Slack
Axis LMS
Causal
Freshpaint
Humanic
Integrate.io
Iterate
Jira Service Management
KonnectzIT
Marker.io
Olark
Stackreaction
Survicate
Versoly
WeWeb

API Availability

Has API

API Availability

Has API

Pricing Information

$3.95 per month
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenReplay

Company Location

United States

Company Website

openreplay.com

Company Facts

Organization Name

Fullstory

Date Founded

2012

Company Location

United States

Company Website

www.fullstory.com

Categories and Features

Session Replay

Not specified

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Trend Analysis

Customer Feedback

Behavior Analytics

Digital Analytics

Not specified

eCommerce Analytics

Not specified

Heatmap

Behavioral Mapping
Dynamic Maps
Element Analytics
Website Analytics

Insight Engines

Not specified

Mobile App Analytics

Not specified

Product Analytics

Not specified

Sentiment Analysis

Not specified

Session Replay

Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys

Web Analytics

Conversion Tracking
Form Analytics
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Website Optimization Tools

Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

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