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What is OpenText CCE?

Customer Communications Enterprise provides a flexible, intuitive interface that enables business users throughout your organization to seamlessly connect different departments and data streams, fostering a cohesive communication strategy with customers during their entire journey. Every organization, regardless of whether it operates in the Business-to-Consumer or Business-to-Business realm, generates numerous vital documents daily, often numbering in the hundreds or even thousands. Nevertheless, it has become increasingly clear that your current internal output system is struggling to meet your changing demands. As you embark on your Digital Transformation journey, the need to adapt to new challenges has become more pressing, making it evident that change is essential for continued success. OpenTextâ„¢ Communications Center Enterprise is ideally equipped to assist in this transformation and improve your operational practices. By optimizing the use of your existing IT and Enterprise Resource Planning resources, you can expect a marked enhancement in the effectiveness of communications throughout your organization. This improvement will ultimately lead to substantial gains in overall efficiency and production capacity, empowering your business to excel in a competitive market. The necessity to embrace this transformation is immediate, and with appropriate tools and strategies, your organization is poised for extraordinary growth and success in the future. Taking action now can set the stage for a promising tomorrow.

What is Go4Whatsup?

Go4Whatsup is an innovative platform that is revolutionizing the way businesses connect and communicate with their customers. With a focus on making each interaction meaningful, we help organizations to effectively prioritize their growth and development. As a leading provider of WhatsApp Business API solutions, we offer advanced tools aimed at enhancing sales, marketing, operations, and customer support. Our platform is designed to empower businesses of all sizes, from emerging startups to well-established enterprises, to engage in tailored and impactful communications that build strong customer relationships, boost sales, and enhance overall operational efficiency. By utilizing our solutions, companies can significantly elevate their approach to customer engagement, ensuring they stay ahead in a competitive market. Ultimately, Go4Whatsup is dedicated to fostering long-lasting connections between businesses and their customers.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve

Company Facts

Organization Name

Go4Whatsup

Date Founded

2009

Company Location

India

Company Website

www.go4whatsup.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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