OpenText Core Email Continuity​ vs. BrandMail

The OpenText Core Email Continuity solution ensures that email access remains uninterrupted during primary mail system failures by redirecting users to a secure web portal or Outlook via POP/IMAP, allowing them to read, reply, forward, compose, and send emails as if no disruption occurred. It also preserves up to 30 days of incoming messages, providing security for recent communications. In case of a mail server outage, incoming emails are temporarily stored in the spam filter, while users are directed to the continuity service; once the main server returns to service, all email activities—including sent messages, replies, forwards, and new emails—are synchronized back to the primary inbox, ensuring a smooth transition. The solution requires no additional hardware, is automatically provisioned through a centralized portal, and functions quietly in the background until activation is necessary, thus presenting a stress-free option. Users have the flexibility to access their email from any device, anywhere, using either the web interface or common email applications, ensuring that their workflow remains uninterrupted. This combination of flexibility, reliability, and user-friendliness makes it an essential resource for organizations aiming to maintain consistent email communication regardless of technical difficulties. Moreover, the ease of use enhances productivity by eliminating potential downtime during email outages.

BrandMail® is an innovative software solution by BrandQuantum that integrates smoothly with Microsoft Outlook. This tool empowers employees to craft emails that maintain a uniform brand identity through a single toolbar, which provides access to brand guidelines and the latest approved content. Users can generate standardized email signatures that adhere to brand specifications, ensuring they appear polished across all devices and platforms. Additionally, these signatures can be managed centrally and are protected from unauthorized alterations. Users are presented with their signatures, banners, and surveys whenever they reply to, forward, or compose emails. Importantly, BrandMail does not route emails through external servers and does not impose additional rules on your exchange environment; it operates directly within Microsoft Outlook. Each email serves as an opportunity to reinforce your company’s branding while minimizing the security risks associated with tampered HTML signatures. This seamless integration encourages a cohesive brand presence while simplifying the email management process for all users.