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What is OpenText MailStore Cloud Archive?

OpenText MailStore Cloud Archive is a cloud-based email archiving solution designed for small to medium-sized businesses, offering a flexible platform that supports a wide range of standard email systems, including Microsoft 365 (Exchange Online), on-premises Microsoft Exchange Server, Google Workspace, as well as various IMAP and POP3 servers. This solution allows for the archiving of both individual and multiple mailboxes, which encompasses shared and group accounts, ensuring that users can effectively manage their email data. Comprehensive archiving methods are available, such as journaling—which captures emails before they are delivered—and mailbox synchronization, which maintains the existing folder structure intact. The platform provides features like deduplication, support for Information Rights Management (IRM) protected messages, management of non-delivery reports, and the ability to delete archived emails from active mailboxes when needed. All archived emails are preserved in a secure and tamper-proof format, guaranteeing they are authentic duplicates of the originals, reinforced by strong encryption, digital signatures, and audit logging that meets legal compliance requirements. Moreover, this solution plays a crucial role in enhancing an organization’s data management and compliance efforts, offering a dependable method for retaining essential communications while also supporting efficient retrieval processes. As businesses increasingly rely on digital communications, having such a robust archiving system becomes vital for maintaining operational integrity and legal compliance.

What is OpenText MailStore Service Provider Edition?

The MailStore Service Provider Edition (SPE) offers an advanced solution for email archiving that allows you to enhance your service portfolio substantially. This software can be tailored to meet your operational requirements and can be hosted on your own servers, ensuring a personalized touch. You have the freedom to set your own pricing for clients, alongside various branding options that provide an attractive and customized presentation for each customer. Compatible with almost all email systems and multiple archiving methods, the MailStore SPE supports a wide array of application scenarios, catering to nearly any small to medium-sized business. For managed service providers with fewer clients, the system can be configured for single-server operation, while its multi-server mode enables scalability, accommodating an unlimited number of customers. This flexibility not only helps in adapting to your clients' changing needs but also positions your services for growth in a competitive landscape. As a result, you can confidently offer a robust email archiving solution that evolves alongside your business.

Media

Media

Integrations Supported

.NET
Google Workspace
Microsoft 365
Microsoft Exchange
Windows Server

Integrations Supported

.NET
Google Workspace
Microsoft 365
Microsoft Exchange
Windows Server

API Availability

Has API

API Availability

Has API

Pricing Information

$259 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.mailstore.com/en/products/mailstore-cloud/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.mailstore.com/en/products/mailstore-spe/

Categories and Features

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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