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What is OpenText MailStore Cloud Archive?

OpenText MailStore Cloud Archive is a cloud-based email archiving solution designed for small to medium-sized businesses, offering a flexible platform that supports a wide range of standard email systems, including Microsoft 365 (Exchange Online), on-premises Microsoft Exchange Server, Google Workspace, as well as various IMAP and POP3 servers. This solution allows for the archiving of both individual and multiple mailboxes, which encompasses shared and group accounts, ensuring that users can effectively manage their email data. Comprehensive archiving methods are available, such as journaling—which captures emails before they are delivered—and mailbox synchronization, which maintains the existing folder structure intact. The platform provides features like deduplication, support for Information Rights Management (IRM) protected messages, management of non-delivery reports, and the ability to delete archived emails from active mailboxes when needed. All archived emails are preserved in a secure and tamper-proof format, guaranteeing they are authentic duplicates of the originals, reinforced by strong encryption, digital signatures, and audit logging that meets legal compliance requirements. Moreover, this solution plays a crucial role in enhancing an organization’s data management and compliance efforts, offering a dependable method for retaining essential communications while also supporting efficient retrieval processes. As businesses increasingly rely on digital communications, having such a robust archiving system becomes vital for maintaining operational integrity and legal compliance.

What is OpenText Core Email Continuity​?

The OpenText Core Email Continuity solution ensures that email access remains uninterrupted during primary mail system failures by redirecting users to a secure web portal or Outlook via POP/IMAP, allowing them to read, reply, forward, compose, and send emails as if no disruption occurred. It also preserves up to 30 days of incoming messages, providing security for recent communications. In case of a mail server outage, incoming emails are temporarily stored in the spam filter, while users are directed to the continuity service; once the main server returns to service, all email activities—including sent messages, replies, forwards, and new emails—are synchronized back to the primary inbox, ensuring a smooth transition. The solution requires no additional hardware, is automatically provisioned through a centralized portal, and functions quietly in the background until activation is necessary, thus presenting a stress-free option. Users have the flexibility to access their email from any device, anywhere, using either the web interface or common email applications, ensuring that their workflow remains uninterrupted. This combination of flexibility, reliability, and user-friendliness makes it an essential resource for organizations aiming to maintain consistent email communication regardless of technical difficulties. Moreover, the ease of use enhances productivity by eliminating potential downtime during email outages.

Media

Media

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Exchange
Microsoft Outlook

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Exchange
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$259 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.mailstore.com/en/products/mailstore-cloud/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/email-security/email-continuity/

Categories and Features

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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