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What is OpenText Unstructured Data Analytics?

OpenTextâ„¢ offers Unstructured Data Analytics Products that harness the power of AI and machine learning to assist organizations in uncovering and utilizing vital insights concealed within various forms of unstructured data, including text, audio, videos, and images. By enabling organizations to connect data at scale, they can gain a clearer understanding of the context and content embedded in rapidly growing unstructured content. The platform provides unified analytics for text, speech, and video across more than 1,500 data formats, facilitating the extraction of insights from diverse media types. Utilizing technologies like OCR, natural language processing, and other advanced AI models allows organizations to monitor and interpret the essence of unstructured data effectively. Additionally, leveraging cutting-edge innovations in deep neural networks and machine learning enables a deeper comprehension of both spoken and written language found within the data, ultimately leading to the discovery of even greater insights. This comprehensive approach not only enhances data understanding but also empowers organizations to make more informed decisions based on the valuable information extracted from their unstructured data.

What is OdinText Text Analytics?

Customer Intelligence operates at the intersection of Customer Experience and Business Intelligence, revealing the crucial connection between customer feelings and the performance indicators that drive business success. Through Explore, your organization can leverage essential insights to make impactful and well-informed decisions. The feedback, surveys, and support interactions you gather from customers can be analyzed more thoroughly using OdinExplore, allowing for a deeper understanding of the data. By delving into the themes found within customer feedback, you can pinpoint the topics that resonate the most with your audience. Explore includes beneficial features such as auto-terms, the development of key topics, application of dictionaries, and analysis of emotional sentiment. Additionally, you have the option to segment your data based on various demographics, ratings, or time periods to uncover distinctions among different customer groups. Conducting multiple experiments can lead to new discoveries about varied customer segments and products, ultimately refining your business strategies accordingly. This holistic methodology not only improves comprehension but also fosters ongoing enhancements in customer engagement, ensuring that your strategies remain aligned with customer expectations. By continually adapting to these insights, organizations can stay ahead in a competitive market.

Media

Media

Integrations Supported

Azure Marketplace

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$999 per month
Billed annually

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/unstructured-data-analytics

Company Facts

Organization Name

OdinAnswers

Company Location

United States

Company Website

odinanswers.com/platform/

Categories and Features

AI Data Analytics

Not specified

Business Intelligence

Not specified

Data Analysis

Not specified

Enterprise Search

Indexing
Text Analytics

Text Analytics

Not specified

Text Mining

Not specified

Video Analytics

Not specified

Video Surveillance

Not specified

Categories and Features

Customer Intelligence

Not specified

Text Analytics

Not specified

Text Mining

Sentiment Analysis

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