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What is OpenText Web Site Management?

Developing and disseminating content across a multitude of platforms, such as web and mobile, is a priority for marketing and business professionals aiming to enhance their digital visibility and gain a competitive advantage. To effectively connect with customers and improve their experiences, these professionals must possess the agility to adapt and innovate as their business landscapes evolve. Organizations that prioritize flexibility often implement OpenText Web Site Management to seamlessly connect employees, partners, and customers with vital information while managing their digital and omnichannel strategies. Migrating their Content Management System to the cloud allows companies to accelerate their digital transformation by leveraging cutting-edge solutions and automated updates that keep them ahead of the technological curve. Utilizing cloud capabilities not only provides users with greater scalability and flexibility but also fosters streamlined operations and the integration of microservices. By enhancing interactions among customers, partners, and employees across all digital channels, businesses can adopt solutions that effectively unify various technology stacks, ensuring a smooth and efficient user experience. This comprehensive strategy ultimately cultivates stronger relationships, driving sustainable business success and allowing organizations to thrive in an ever-evolving marketplace. Embracing such innovations positions businesses to better meet the changing demands of their audiences.

What is OpenText Experience Cloud?

OpenText Experience Cloud acts as a comprehensive and flexible solution for improving both customer and digital interactions by integrating media, communications, messaging, customer data, and content management into a unified framework that fosters personalized experiences throughout the customer journey. This cutting-edge platform enables businesses to break down the silos between their marketing, content, and communication systems while simultaneously upgrading and refining their technological environments, allowing for tailored experiences that can be delivered via a fully integrated platform or through a customizable array of modular features. The incorporation of AI and generative AI capabilities, particularly through OpenText Experience Aviator, plays a crucial role in enhancing content creation, personalizing customer interactions, streamlining workflows, and ensuring that consumers receive relevant, context-aware information across multiple channels. Furthermore, it promotes robust omnichannel engagement by integrating various communication methods such as email, messaging, web, and rich media while effectively orchestrating customer journeys and managing a consolidated customer data approach. This adaptability not only empowers organizations to adjust their strategies as needed but also significantly boosts customer satisfaction and loyalty, ultimately driving long-term business success. In an ever-evolving digital landscape, such capabilities are essential for staying competitive and responsive to customer needs.

Media

Media

Integrations Supported

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

Integrations Supported

Accenture Cloud Trade Promotion Management
Amazon Web Services (AWS)
CELUM
Cognizant
Dell EMC NetWorker
Deloitte Cascade Suite
Eviden MDR Service
Google Cloud Platform
Jile
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Company Location

Canada

Company Website

www.opentext.com/products-and-solutions/products/customer-experience-management/web-content-management/web-site-management

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/experience-cloud

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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