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What is OpenText ZENworks Endpoint Software Patch Management?

Streamline your patch management process with automated assessment, monitoring, and remediation, enabling your team to implement patches up to 13 times more efficiently than previously possible. With the ability to create collaborative workspaces, your local and global team members can coordinate their tasks seamlessly online. You can effortlessly track patch compliance, swiftly evaluate vulnerabilities, and apply updates to adhere to established standards. The system continuously oversees your network around the clock, automatically addressing any vulnerabilities that arise. ZENworks adopts a distinctive policy-driven methodology, allowing you to formulate policies and specify required actions, after which you can relax as ZENworks manages the rest of the process. This solution facilitates rapid and automatic patch installations in alignment with your predefined policies, while also offering customization options for specific patches when necessary. Additionally, it accommodates phased rollouts, which guarantee that patch deployments across extensive systems are smooth and devoid of errors, ultimately enhancing your organization's overall security posture. By leveraging ZENworks, you are not only improving efficiency but also ensuring a more robust and resilient IT environment.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Atos OneCloud
Microsoft 365
OpenText ZENworks Suite
Wipro Cloud Studio

Integrations Supported

Acronis Automation
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
Heimdal Endpoint Detection and Response (EDR)
IBM MaaS360
IT Portal
Liongard
Motileo
N‑able Passportal
ScalePad Lifecycle Manager
Scopable
Setyl
SuperIT

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/zenworks-endpoint-software-patch-management

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

Patch Management

Not specified

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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