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What is OpenText eDiscovery?

OpenText eDiscovery is a sophisticated legal technology platform that delivers end-to-end e-discovery management by combining advanced machine learning, generative AI, and powerful analytics to transform how legal teams approach document review and case strategy. This integrated solution accelerates the identification of relevant electronically stored information (ESI) by automating continuous learning and prioritizing key documents, which significantly reduces review costs and timelines. The platform supports efficient data collection across more than 45 connectors spanning ECM systems, emails, cloud services, and on-premises repositories, ensuring comprehensive coverage while balancing data volumes to avoid over- or under-collection. Its automated personal data detection and redaction features safeguard privacy and compliance through configurable pattern libraries and quality control processes. OpenText eDiscovery facilitates early case assessment (ECA) through front-ended analytics, allowing teams to gain rapid insights for strategic decisions at the outset of investigations. Proprietary AI technologies deliver deep text analytics, including sentiment and fact-vs-opinion analysis, enhancing the understanding of documents and improving case outcomes. Visual tools like hypergraph communication maps reveal hidden relationships and key custodians, helping uncover critical evidence efficiently. Deployment is highly flexible, spanning on-premises, public and private clouds, managed services, and hybrid environments, catering to diverse organizational requirements and data sovereignty concerns. Integration with case management systems streamlines production with automated quality controls and customizable templates, ensuring reliable outputs. The availability of expert advisory and professional services further empowers organizations to optimize their e-discovery processes, mitigate risk, and achieve cost-effective legal operations.

What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft 365
OpenText Magellan
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce

Integrations Supported

Microsoft SharePoint
Microsoft Azure
Microsoft Teams

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/ediscovery

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Categories and Features

eDiscovery

Not specified

Categories and Features

Enterprise Search

Not specified

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