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What is OpenWeb?

OpenWeb, previously known as Spot.IM, empowers you to cultivate your community effectively. The engagement of your most active users is crucial for your business growth. Our comprehensive Community Platform enables you to categorize, monetize, and nurture your primary audience. By engaging users and enhancing traffic flow, you naturally increase pageviews. You can leverage advertising to generate revenue from areas rich in user-generated content. Transition from traditional comments to our innovative "Conversation" feature. This Conversation is enhanced with real-time capabilities and supports various media formats and emojis, all while being optimized for SEO. Increased user engagement yields valuable data insights. We assist you in monetizing your communities through tools like sentiment analysis and custom audience segmentation. Moreover, we minimize the need for manual moderation by ensuring safe, high-quality conversations. Our advanced machine-learning moderation technology effectively filters out spam and inappropriate comments, integrating smoothly with top-tier security solutions. It's important to recognize your core audience and facilitate their communication with fellow contributors, fostering a vibrant and interactive community. Ultimately, our platform not only enhances user interaction but also drives sustainable revenue growth for your business.

What is ModSquad?

Your customers engage with your brand regularly, expressing their excitement during the day and voicing unusual complaints in the evening. To effectively oversee the moderation of text, images, and videos, having a proficient moderator who can represent and protect your brand with a friendly demeanor is crucial. ModSquad stands out as the ideal solution for overseeing social media and user-generated content across an array of platforms, languages, and regions. This includes managing conversations and interactions to ensure audience safety while upholding your brand's integrity. They carefully assess content in chat rooms, forums, and comment sections, escalating significant issues to the relevant parties. Their moderation tactics cover various platforms and utilize behavior-management tools, along with suggestions for chat and safety measures. Furthermore, they follow COPPA guidelines and best practices to ensure child safety. Their offerings also encompass bilingual moderation in different languages, with tailored schedules that provide extended hours or short, 15-minute check-ins, available 24/7 throughout the year. Regardless of the scale of your project, ModSquad possesses the capability to manage it with skill and effectiveness, ensuring your brand remains both engaging and secure in the digital landscape.

Media

Media

Integrations Supported

Ketch
Okta
WordPress
Zephr

Integrations Supported

Ketch
Okta
WordPress
Zephr

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenWeb

Date Founded

2012

Company Location

United States

Company Website

openweb.com

Company Facts

Organization Name

ModSquad

Date Founded

2007

Company Location

United States

Company Website

modsquad.com/what-we-do/moderation/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

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