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What is OpenWrench?

OpenWrench is a cloud-oriented solution designed to facilitate the management of facilities maintenance and operations, enabling organizations to streamline, automate, and improve their maintenance workflows across a range of buildings, assets, and personnel. With OpenWrench, users can conveniently generate, assign, and track work orders, manage preventive maintenance timelines, and maintain detailed records of assets, all of which contribute to reduced downtime and extended equipment longevity. The platform is equipped with real-time dashboards and reporting functionalities that deliver valuable insights into labor costs, expenditures, performance indicators, and task status, thus equipping managers to prioritize tasks and make data-driven decisions. Furthermore, OpenWrench is tailored for mobile field operations, empowering technicians to receive work requests, update job statuses, upload photos, and complete assignments right from their mobile devices, thereby enhancing efficiency and minimizing paperwork dependency. It also encompasses features for vendor and contractor management, inventory and parts tracking, oversight of multiple locations, and the customization of workflows to cater to unique organizational requirements. Ultimately, OpenWrench not only improves operational productivity but also fosters enhanced collaboration among teams and stakeholders, paving the way for a more integrated approach to facility management. This platform can significantly transform how organizations manage their maintenance tasks, leading to improved service delivery and greater satisfaction among users.

What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

Media

Media

Integrations Supported

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

OpenWrench

Company Location

United States

Company Website

www.useopenwrench.com

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Categories and Features

Categories and Features

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

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