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What is Opmetrix?

With SAP Business One, your sales team can effortlessly access integrated customer relationship management, sales, and merchandising functionalities from any location, ensuring they have the latest master data, pricing information, and inventory details while interacting with clients on the go. A wide array of features supports in-store activities, including processing transactions, conducting surveys, tracking sales objectives, and retrieving CRM data, such as call notes and images. By utilizing Opmetrix, sales representatives can greatly improve their sales strategies and have crucial information at their fingertips. Furthermore, Opmetrix offers management insightful dashboards that track sales performance, customer engagement, and activity trends, enhancing overall visibility. The platform employs GPS tracking and geo-fencing to enable real-time reporting and updates, allowing management to maintain a thorough understanding of business dynamics. This transparency not only aids in monitoring operations but also fosters informed decision-making based on up-to-the-minute data, ultimately driving the success of the sales team. As a result, organizations can respond quickly to market changes and customer needs, ensuring sustained growth and competitiveness.

What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

Media

Media

Integrations Supported

Access Attaché
Acumatica Cloud ERP
Cin7 Inventory Management
MYOB
MYOB AccountRight
MYOB Acumatica
Micronet Distribution Software
Microsoft Dynamics 365 Business Central
NetSuite
SAP Business One
Sage 300
Sage 500
Xero

Integrations Supported

JRNI
SAP Analytics Cloud
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Opmetrix

Date Founded

1995

Company Location

New Zealand

Company Website

opmetrix.com

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Customer Accounts
Email Marketing
Kitting
Mobile Access
Shopping Cart

Order Entry

Customer Database
Inventory Management
Order Fulfillment
Order Management
Remote Order Entry

Retail Execution

Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Route Planning

Driver Management
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Customer Database
Field Sales Management
Opportunity Management
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking

Categories and Features

Clienteling

Not specified

Retail Execution

Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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