Opsgenie Reviews & Ratings

Opsgenie

4.5 out of 5 stars

Ratings and Reviews 6 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is DERDACK Enterprise Alert?

Derdack's alarming software for enterprises streamlines the alerting process, facilitating a swift, dependable, and efficient reaction to incidents that could jeopardize services and operations. This capability is particularly vital for IT systems that are critical to missions and operate around the clock. The core features of our alerting software are built on four essential components that enhance incident response: automated alert notifications, efficient duty scheduling, opportunities for ad-hoc collaboration, and support for incident remediation. Enterprise Alert ensures consistent, automated notifications through various channels like voice, text, push notifications, and email. It meticulously monitors the delivery of alerts and acknowledgments while automatically addressing any failures in notification delivery. Additionally, Enterprise Alert simplifies the scheduling of on-call duties with a user-friendly drag-and-drop interface accessible from any web browser. Once the schedule is established, it can promptly notify the appropriate engineers when the relevant information becomes available, ensuring that critical incidents are managed with the utmost efficiency. This comprehensive approach not only enhances response times but also reinforces the reliability of IT operations across the board.

Media

Media

Integrations Supported

Netreo
Astro by Astronomer
BreachRx
ConnectWise PSA
FireHydrant
Gatus
Hatica
HetrixTools
IBM Instana
Jira Work Management
Luciq
Pylon
SolarWinds Papertrail
StackPulse
Statuspage
Tines 3B
Uptrace
Zendesk
configure8

Integrations Supported

Netreo

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

Derdack

Date Founded

1999

Company Location

Germany

Company Website

www.derdack.com/enterprisealert-alerting-software/

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Business Continuity

Multiple System Support

Data Recovery

Not specified

Emergency Notification

Contact Management
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Not specified

IT Alerting

Not specified

IT Management

Event Logs
Remote Access
Scheduling

ITSM

Incident Management

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