Opsgenie Reviews & Ratings

Opsgenie

4.5 out of 5 stars

Ratings and Reviews 6 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is OpsFusion?

OpsFusion is an easy-to-navigate platform tailored for on-call scheduling and alert management, aimed at teams that need reliable incident escalation without the intricacies and expenses typical of larger enterprises. While many existing on-call solutions are designed for big companies and come with intricate pricing and dedicated procurement processes, OpsFusion simplifies this with a flat rate of $10 per user each month, which encompasses all features without tiers, hidden fees, or the necessity for a sales consultation to start using the service. The platform allows users to create flexible on-call rosters—ranging from daily to weekly or fully customized arrangements—and to implement multi-tiered escalation protocols, ensuring alerts are sent to the right team member via email, SMS, or voice call, complete with automatic follow-ups should an alert be missed. Furthermore, OpsFusion includes a built-in mute feature to prevent incessant notifications during an ongoing outage resolution. Teams looking to sync with their existing monitoring tools can take advantage of various available integrations, allowing alerts to be sent directly from the application, while comprehensive metrics and audit logs help in tracking performance. To facilitate onboarding, OpsFusion provides a risk-free 30-day trial that allows users to send up to 100 alerts without requiring a credit card, making it simple for teams to explore the platform's capabilities. This trial offers a great opportunity to assess the effectiveness of OpsFusion in enhancing incident management processes.

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Integrations Supported

Active Directory
Cortex XCOR
Cronly
Epsagon
Generator Labs
Google Cloud Trace
Hatica
Microsoft Azure
NetWatch.ai
Peaka
Planio
Prosimo
SolarWinds Loggly
SolarWinds Web Help Desk
StackPulse
Tines 3B
UptimeMonk
configure8

Integrations Supported

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$10/user/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

OpsFusion

Company Location

United States

Company Website

opsfusion.cloud

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

IT Alerting

Not specified

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