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What is OptCRM?

Keeping a close eye on field operations and monitoring sales performance is essential for organizations, whether they are small startups or large enterprises. A robust system can greatly ease the workload for both management teams and employees. By speeding up the order placement and processing stages, companies are better equipped to focus on accurate sales metrics. The idea of Real Time Business Intelligence plays a crucial role, as it aims to provide a tool that enhances a company’s operational effectiveness by improving sales results, broadening insights, and elevating market presence. In the end, implementing the right framework not only optimizes workflows but also enables businesses to flourish even in competitive environments. This further underscores the necessity of embracing cutting-edge solutions to maintain a competitive edge in the market. Moreover, staying proactive in adopting such innovations can lead to sustained growth and success.

What is Cumulus Retail?

Small businesses require a reliable eCommerce and retail point-of-sale system that operates efficiently. Cumulus offers "Always on" retail point-of-sale systems designed to keep you informed and reduce any potential downtime. Their retail cloud POS solution is known for its superior reliability, ensuring that it continues to process sales and handle other essential functions without interruption. With Cumulus eCommerceâ„¢, a cutting-edge eCommerce and ePOS solution, you can seamlessly manage both your store and website as a unified entity. The advanced product management tools provided by Cumulus simplify the process of creating and modifying products for both your eCommerce and retail stores. Additionally, Cumulus' Customer Relations Management (CRM) system enables you to monitor real-time sales data across all platforms from a single database, thereby enhancing your ability to make informed business decisions. This integration ultimately helps streamline operations and boost customer engagement.

Media

Media

Integrations Supported

Amazon
Appriss Engage
Appriss Secure
Avalara
Buyer's Toolbox BAR
ClearSale
Credova
Facebook
Fortis
Instagram
PayPal
QuickBooks Online
QuickBooks Online Advanced
Quivers
ShipEngine
Shopify
Signifyd
Twilio
Worldpay
York Worldwide

Integrations Supported

Amazon
Appriss Engage
Appriss Secure
Avalara
Buyer's Toolbox BAR
ClearSale
Credova
Facebook
Fortis
Instagram
PayPal
QuickBooks Online
QuickBooks Online Advanced
Quivers
ShipEngine
Shopify
Signifyd
Twilio
Worldpay
York Worldwide

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$125 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OptCRM

Date Founded

2010

Company Website

www.optcrm.com

Company Facts

Organization Name

Celerant Technology

Date Founded

1999

Company Location

United States

Company Website

www.celerant.com/cumulus-retail/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Categories and Features

Apparel Management

Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Firearms

ATF Compliance
Accounting / ERP
Analytics / Reporting
Audit Trail
Background Check
Barcode Scanning / Printing
CRM
Electronic 4473
Electronic Bound Book
FFL
For Shooting Instructors
For Shooting Ranges
Inventory Management
Point of Sale (POS)
Purchasing / Procurement
eCommerce / Online Sales
eZ Check Verification

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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