Optacy Reviews & Ratings

Optacy

5.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Optacy?

Optacy (formerly CCPA Toll Free) is a turnkey, lightweight privacy compliance platform designed primarily for businesses needing fast regulatory fulfillment across CCPA/CPRA, GDPR, and emerging US state privacy laws and other global privacy laws. We offer an out-of-the-box intake infrastructure featuring a shared toll-free hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, interactive webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Centralized within a single dashboard, the platform tracks incoming Data Subject Access Requests (DSARs), manages compliance countdown deadlines, and maintains a complete, automated audit trail for legal verification. Beyond basic intake, Optacy provides geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated web scanning to identify active tracking scripts. The software supports multi-brand management and offers developer tools—including APIs, webhooks, and direct Slack integrations—to automate backend deletion workflows and sync data across internal systems. Its flexible pricing structure ranges from a $59/month SMB package for basic hotline and webform intake up to custom enterprise tiers that include integrations, SSO, and high-volume request handling. By bundling phone intake, web forms, tracking, and cookie management into one low-maintenance software suite, Optacy acts as a cost-effective alternative to heavy enterprise consent tools. Companies frequently adopt it to instantly satisfy legal mandates—such as California’s explicit statutory requirement for a toll-free phone number—without needing to spend time or developer resources building internal privacy intake workflows from scratch.

What is ComAct360?

ComAct360 is a comprehensive online software platform specifically created to aid organizations in India with data privacy compliance while handling personal information. It effectively supports teams across privacy, legal, compliance, and operational functions to organize their workflows in alignment with India's Digital Personal Data Protection Act. Notable features include a record of processing activities (ROPA), customizable privacy notice templates, and tools for tracking consent records and withdrawals, along with a dedicated Privacy Centre that manages access requests, corrections, erasures, grievances, and nominations through a systematic request queue. Teams can skillfully monitor incidents, meet reporting deadlines, oversee processors and vendors, enforce data retention policies, carry out erasure processes, and ensure that website cookie consent practices comply with regulations. The platform also incorporates dashboards and evidence logs for tracking activities and documenting necessary actions. In addition, a consent API facilitates integration with CRM and messaging applications for consent verification, and withdrawal workflows help disseminate updates across connected systems. This adaptable solution serves a wide range of sectors, such as healthcare, education, commerce, finance, hospitality, manufacturing, and technology, ultimately promoting improved data protection practices across diverse industries. By providing such an extensive array of tools, ComAct360 significantly bolsters organizations' capabilities to effectively manage compliance and enhance their overall data governance. As a result, companies can focus more on their core objectives while ensuring they remain compliant with evolving data privacy regulations.

Media

Media

Integrations Supported

Okta
Zapier

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Offered?

Pricing Information

Pricing is provided as a fixed quote after a demo and review of the requirements.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Privacy Toll Free, LLC

Date Founded

2019

Company Location

United States

Company Website

optacy.com

Company Facts

Organization Name

Re-Infotech

Date Founded

2019

Company Location

India

Company Website

re-infotech.com/products/comact360/

Categories and Features

Data Privacy Management

CCPA Compliance
Consent Management
GDPR Compliance
Policy Management

Categories and Features

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