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What is OpticMate?

OpticMate serves as an all-encompassing software solution designed for optometry and optical retail, focusing on the digital transformation and enhancement of daily operational tasks by merging patient management, inventory control, appointment scheduling, and automated communication into a single cohesive platform. This innovative approach allows optical professionals to concentrate more on patient care and sales rather than getting bogged down by administrative duties. The system guarantees the secure preservation of comprehensive patient records, which include eye examination results, prescription histories, and visit notes, in addition to offering features for tracking appointments, scheduling follow-ups, and dispatching automated reminders via WhatsApp and SMS, significantly minimizing missed appointments and improving client engagement. Furthermore, with its built-in inventory management features, OpticMate empowers practices to keep tabs on stock levels, manage a range of eyewear products and accessories across multiple locations, and streamline orders and supplier interactions with real-time insights into product availability and movements. By adopting this platform, optical practitioners can not only increase their operational efficiency but also elevate the quality of service they provide to their clientele, fostering a more patient-centered approach in their practices. Ultimately, OpticMate stands as a vital tool for those looking to thrive in the competitive optical industry.

What is OfficeMate?

The evolution of our server-based practice management and electronic health record software is deeply rooted in a significant history. This journey commenced in the 1980s, a period notable for Michael Jordan's ascendance in basketball, Bruce Springsteen's musical influence, the cultural phenomenon of "Back to the Future," and the introduction of OfficeMate®. Launched in 1985, OfficeMate transformed the eye care industry by providing an efficient platform for managing practice operations. The release of VSP® Integration in 2008 represented a pivotal advancement, enabling many practices to transition to a nearly paperless setting for the first time. Additionally, with ExamWRITER®, we achieved noteworthy improvements in exam documentation, establishing a new standard for electronic health record technology tailored to eye care. This innovative technology is designed to expedite tasks such as verifying patient eligibility, reduce the potential for human errors, and enable automatic updates, thus easing the workload for practitioners. As the realms of security, regulations, and technology continue to evolve, we have made it a priority to keep both OfficeMate and ExamWRITER compliant while expanding our range of practice technologies to address changing demands. Ultimately, our unwavering dedication to innovation is indicative of our commitment to improving the effectiveness of eye care practices, ensuring they are well-equipped for the future. The ongoing enhancements reflect our responsiveness to the dynamic needs of the industry.

Media

Media

Integrations Supported

Birdeye
Weave
WhatsApp

Integrations Supported

Birdeye
Weave
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$179 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpticMate

Company Location

United States

Company Website

opticmate.net

Company Facts

Organization Name

Eyefinity

Company Website

www.eyefinity.com/products/solutions/officemate-examwriter.html

Categories and Features

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Categories and Features

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

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