Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Triple Whale Reviews & Ratings
    488 Ratings
    Company Website
  • Setyl Reviews & Ratings
    48 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • Rippling Reviews & Ratings
    18,672 Ratings
    Company Website
  • TrafficGuard Reviews & Ratings
    89 Ratings
    Company Website
  • Adaptive Security Reviews & Ratings
    87 Ratings
    Company Website
  • Order.co Reviews & Ratings
    224 Ratings
    Company Website
  • AIMS360 Apparel Software Reviews & Ratings
    92 Ratings
    Company Website
  • Flowspace Reviews & Ratings
    316 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    894 Ratings
    Company Website

What is Optily?

A revolutionary advancement in the way Shopify handles digital advertising budgets is about to unfold. We invite you to be among the pioneers who will interact with our innovative solution, as Optily integrates your Facebook and Google Ads, Analytics, and soon, your Shopify sales data to optimize ad effectiveness. By enrolling in our early access program today, you will not only receive a free ad strategy consultation but also gain access to a range of exclusive benefits. We are thrilled to share that the launch of the Shopify Connect app is just around the corner, offering enticing incentives for Shopify merchants who act swiftly. This unique advertising expenditure solution connects Shopify with leading data platforms, making it unparalleled in the market. Tailored specifically for Shopify store owners, Optily empowers you to oversee your Meta for Business advertising budgets across multiple channels, including Facebook, Instagram, Messenger, and Audience Network. Additionally, Optily harnesses the power of Google Analytics to deliver more accurate campaign budget recommendations and enables the setting of GA-based objectives, ensuring a thorough strategy for achieving digital advertising success. Seize this chance to transform your ad management approach and propel your business forward into a new realm of opportunity.

What is Gorgias?

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

Media

Media

Integrations Supported

Facebook
Instagram
Shopify
Auralis
Boostopia
ChannelReply
CloudTalk
Daasity
Finsi
Growave
InsertChat
Meta Audience Network
Opinew
Postscript
Rep AI
Return Rabbit
ReturnLogic
Returnista
Segment
Triple Whale

Integrations Supported

Facebook
Instagram
Shopify
Auralis
Boostopia
ChannelReply
CloudTalk
Daasity
Finsi
Growave
InsertChat
Meta Audience Network
Opinew
Postscript
Rep AI
Return Rabbit
ReturnLogic
Returnista
Segment
Triple Whale

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optily

Company Location

United States

Company Website

www.optily.com

Company Facts

Organization Name

Gorgias

Company Location

United States

Company Website

www.gorgias.com/

Categories and Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Spend Management

Approval Workflow
Budgeting / Forecasting
Expense Tracking
Multi-Currency
Prepaid Cards
Procurement Management
Receipt Management
Spend Analysis
Spend Control
Supplier Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives