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What is Optima Pro?

Optima Pro field service software is designed to help manage work orders, warranties, service contracts, field scheduling, spare parts inventory, and the overall organization of service operations. This popular tool from Damco enhances efficiency in field service tasks by effectively aligning service delivery teams based on their skills and availability while also managing service contracts with features for automatic renewal. Additionally, it allows for the generation and modification of invoices, and provides dispatchers and managers with real-time tracking of agents' locations. Within the field service sector, one particular segment faces ongoing challenges in coordinating its activities, which include overseeing on-site services, dispatching technicians for repairs and maintenance, and complying with customer service level agreements (SLAs). This constant pressure underscores the importance of effective management solutions in ensuring timely and quality service delivery.

What is Clik Jobs?

The mobile application for job management enables you to access your job sheets regardless of your location, even when you’re offline. Clik Jobs facilitates seamless connectivity between your mobile workforce and the office, eliminating the need for paper documentation. Field staff can retrieve all necessary information to efficiently complete their tasks using the Clik Jobs app for job sheets. Service engineers in the field have the capability to view, modify, and oversee their job sheets directly from their mobile devices. Additionally, they can clearly view all assignments allocated to their team in a well-organized format. You have the option to download jobs for offline viewing and editing, ensuring that all data and actions are available without an internet connection and will automatically sync once reconnected. The app also features a specific signature panel where clients can digitally sign job sheets without any special pen, simply by using their finger to create their signature. A memorable feature of Clik Jobs is the ability to attach photos taken at the customer's site directly to the job sheet, enhancing the documentation process. This functionality not only streamlines operations but also improves communication and record-keeping for every job completed.

Media

Media

No images available

Integrations Supported

Android
Apple iOS
Clik Service
Google Maps
Microsoft 365
Salesforce

Integrations Supported

Android
Apple iOS
Clik Service
Google Maps
Microsoft 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Free to Start
Price based on the requirement
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Achieva.ai

Date Founded

1996

Company Location

United States

Company Website

achieva.ai/

Company Facts

Organization Name

Clik

Date Founded

2000

Company Location

United Kingdom

Company Website

www.cliksoftware.com/products/clik-jobs/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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