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What is OptimalQ?

OptimalQ’s Science of Availability™ is a groundbreaking innovation that harnesses the power of AI and Big Data to enable businesses to engage with clients at the most opportune times. This system allows companies to connect with prospects and customers when they are most receptive, both mentally and physically. A closer look at OptimalQ shows that it provides real-time availability with ease. By merging historical insights with current enterprise data and utilizing an external sensor network, OptimalQ predicts the best moments for consumer engagement, estimates how long they will be available, and identifies the most effective communication channels for driving conversions. Say farewell to the frustration of phone tag. OptimalQ optimizes the timing of customer interactions, reducing the chances of unsuccessful outreach, missed calls, and the annoyance of clients waiting for responses. Address inefficiencies directly. With many businesses missing the opportunity to connect with 35-50% of their customers, which costs them substantial revenue, OptimalQ significantly improves the chances of reaching these individuals, thus increasing the financial gains for your business. By refining engagement strategies, OptimalQ not only enhances connection rates but also reinforces the overall potential for business success. This innovative approach redefines how companies can interact with their clientele, paving the way for a future with fewer missed opportunities.

What is Convin?

Convin's innovative AI-driven Conversation Intelligence Software simplifies the process for sales teams to analyze calls and enhance their business outcomes daily. By recording customer phone and video interactions, it seamlessly integrates with your CRM, providing comprehensive insights. The software transcribes voice and video calls into text and assesses the content thoroughly. Thanks to its advanced Artificial Intelligence capabilities, it identifies key topics, questions, and action items automatically. Through its detailed analysis, Convin reveals valuable insights that may not be immediately apparent, enabling you to make informed decisions that facilitate closing more deals. Additionally, you gain insights into the discussions taking place at various stages of meetings, which can be instrumental in coaching your sales personnel effectively. By understanding market sentiments and customer needs, Convin empowers sales teams to align more closely with market demands. Discover the unique strategies employed by top-performing sales representatives, as this knowledge can significantly elevate your team's performance and transform them into a powerhouse for achieving quotas. Ultimately, Convin serves as a strategic partner in driving sales excellence.

Media

Media

Integrations Supported

Aircall
Dialpad Connect
Dialpad Support
Freshsales
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
Outreach
Pipedrive
QEval
Salesforce
Zoom

Integrations Supported

Aircall
Dialpad Connect
Dialpad Support
Freshsales
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
Outreach
Pipedrive
QEval
Salesforce
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OptimalQ

Company Location

Israel

Company Website

www.optimalq.com

Company Facts

Organization Name

Convin

Date Founded

2020

Company Location

India

Company Website

convin.ai/

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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