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What is Optix?

Optix serves as an innovative solution for progressive operators of coworking and flexible workspaces, enabling them to enhance, refine, and expand their enterprises while ensuring a satisfying experience for their users. Elevate your business to new heights with our cutting-edge platform. Optix transforms the landscape of coworking software, presenting a comprehensive platform that centralizes the management of flexible spaces seamlessly.

What is Call Optix?

Call Optix is a cutting-edge platform that leverages artificial intelligence for enhancing sales intelligence and analyzing voice interactions, transforming customer engagements into valuable revenue insights. It features automatic transcription and thorough call analysis, utilizing sentiment assessment and dynamic tagging to reveal trends and highlight upselling opportunities. Furthermore, the AI system can extract specific fields relevant to your organization, such as check-in dates, policy information, and vehicle preferences. Agent performance scorecards assess call quality and effectiveness, providing managers with valuable insights into both strengths and areas in need of development for targeted coaching. The Business Intelligence Dashboard serves as a real-time command center, showcasing call metrics, talk duration, and revenue figures, while the visual Sales Board and Pipeline Funnel enable tracking of deals through customizable stages, complete with win/loss ratios and conversion statistics. By optimizing the entire journey from lead acquisition to deal closure and preserving a detailed activity history, Call Optix merges conversation intelligence with CRM functionalities into one cohesive platform, augmented by AI agents that efficiently manage bookings, qualify leads, and perform follow-ups. This integrated approach not only boosts operational effectiveness but also equips teams with the necessary tools to make data-driven decisions that foster sales growth and enhance overall performance. In doing so, the platform becomes an essential ally for businesses aiming to maximize their sales potential and streamline their operations.

Media

Media

Integrations Supported

Aircall
Authorize.Net
CardConnect
Dialpad Connect
FreshBooks
Google Calendar
JustCall
Kisi
Microsoft Dynamics 365
Microsoft Exchange
PayPal
Payflow Payment Gateway
Pipedrive
RingCentral Automatic Call Recording
Sugar Connect
Twilio
Xero
Zapier
Zendesk
Zoho CRM

Integrations Supported

Aircall
Authorize.Net
CardConnect
Dialpad Connect
FreshBooks
Google Calendar
JustCall
Kisi
Microsoft Dynamics 365
Microsoft Exchange
PayPal
Payflow Payment Gateway
Pipedrive
RingCentral Automatic Call Recording
Sugar Connect
Twilio
Xero
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$159
Free Trial Offered?
Free Version

Pricing Information

$0.06/minute
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optix

Date Founded

2016

Company Location

Canada

Company Website

www.optixapp.com

Company Facts

Organization Name

Call Optix

Date Founded

2023

Company Location

India

Company Website

www.calloptix.com

Categories and Features

Space Management

Change Management
Design Management
Floor Plans & Maps
For Offices
For Retail
Occupancy Management
Planogramming
Shelf Planning
Space Reservation
Usage Tracking / Analytics

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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REN AI Technologies Private Limited