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What is Oracle CRM On Demand?

Oracle's all-encompassing CRM solutions provide a broad range of advanced features that help businesses improve their sales, marketing, customer loyalty, and service operations. When integrated with Oracle's Commerce offerings, these solutions facilitate a unified experience for customers across multiple channels. What differentiates Oracle CRM On Demand Industry Editions is their delivery of tailored CRM solutions designed for specific industries. Unlike other cloud-based CRM systems, these editions utilize Oracle's extensive industry expertise, offering immediate benefits to businesses in fields such as automotive, high technology, insurance, life sciences, and wealth management right from the start of implementation. Additionally, these specialized editions come with pre-configured business processes, data models, object models, and business logic specifically designed to meet the diverse requirements of each sector. This customized strategy not only enhances operational efficiency but also empowers clients to effectively reach their business objectives, fostering growth and success. Ultimately, Oracle's targeted approach positions organizations to thrive in their respective markets by addressing their unique challenges and opportunities.

What is Oracle AI Agent Studio?

Oracle AI Agent Studio serves as a comprehensive platform within the Oracle Fusion Cloud Applications Suite, allowing both customers and partners to create, refine, implement, and manage AI agents and their teams throughout their organizations. This studio is provided at no additional cost and includes intuitive tools such as sophisticated testing features, detailed validation methods, and built-in security protocols, all of which facilitate the customization of AI agents to address complex business requirements and enhance operational efficiency. Among its standout features are a collection of agent templates that include accessible models and natural language prompts suited for various business scenarios, the ability to coordinate agent teams to align efforts between numerous agents and human collaborators on intricate projects, and the extensibility of agents that allows for the modification of over 50 pre-packaged Oracle Fusion Applications AI agents by integrating documents, tools, prompts, or APIs to meet specific industry requirements. Additionally, the platform not only streamlines the development of AI solutions but also equips organizations with the agility to swiftly respond to changing market dynamics and customer needs, thereby ensuring sustained competitiveness in their respective fields. Ultimately, this powerful tool fosters innovation and collaboration, enabling businesses to harness the full potential of AI technology.

Media

Media

Integrations Supported

AssurX
CommBox
ConnectAndSell
Diabolocom
Gather
Language I/O
LetterFriend
MHC Software
Morphic
Odyssey Digital Automation Platform
Puzzel
RingCentral RingCX
Sofon Guided Solutions
TeamSupport
Teamstack
Tilkee
Unily
Vocalcom
numberz

Integrations Supported

Llama

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/crmondemand/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/applications/fusion-ai/ai-agents/

Categories and Features

Campaign Management

Email Marketing
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Insurance CRM

Not specified

Categories and Features

Agentic AI

Not specified

Agentic Orchestration

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Orchestration

Not specified

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