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What is Oracle Cloud CX?

Oracle Cloud CX is an advanced cloud solution that combines innovative technologies and best practices, offering user-friendly tools for business personnel while providing a strong foundation for developers to build upon. The Oracle CX application suite is both innovative and flexible, ensuring high reliability and security for its users. By employing a data-focused approach, Oracle Cloud CX seamlessly integrates customer behavior, transactions, and demographic data across multiple domains like marketing, sales, and service, allowing for the creation of personalized user experiences. With over 40 years of experience, Oracle has empowered its clients to efficiently manage, protect, and utilize their data for competitive advantage. Recognizing the essential role of data, the platform facilitates the creation, sharing, and dissemination of impactful content and offers, which enhances the personalization of customer interactions. Furthermore, Oracle Content Management acts as a centralized repository for all enterprise assets, including invoices, marketing collateral, company documentation, images, and videos, simplifying the management and accessibility of vital content throughout the organization. This holistic strategy not only boosts operational efficiency but also cultivates deeper relationships with customers, ultimately leading to increased satisfaction and loyalty. As businesses continue to embrace digital transformation, leveraging such comprehensive solutions becomes imperative for sustained success.

What is CloudHub?

Discover the advantages of a comprehensive and highly dependable cloud infrastructure that is entirely managed for you. Leverage the Mule runtime engine, which is securely hosted in the cloud and expertly maintained. CloudHub functions as the platform-as-a-service (PaaS) component of Anypoint Platformâ„¢, providing a worldwide, multi-tenant, safe, and trustworthy environment for APIs and integrations. Say goodbye to the hassle of acquiring hardware, managing virtual images, or overseeing cloud infrastructure. With a platform capable of processing over 60 billion transactions monthly, you will experience exceptional performance and reliability. Enjoy increased efficiency and simplified management thanks to authentic multi-tenancy at both the application and cloud worker levels. Effortlessly scale your cloud capacity during high-demand periods, thanks to the platform's built-in scalability features. Depend on a robust architecture that is backed by data centers strategically located across North America, South America, Europe, Asia, and Australia. Additionally, with CloudHub, you can take advantage of service-level agreements (SLAs) that ensure an impressive uptime of 99.99%, guaranteeing that your applications remain consistently accessible and efficient. This means you can focus more on innovation and less on infrastructure concerns.

Media

Media

Integrations Supported

Adobe Marketo Engage
Azure Marketplace
CrowdTwist
DbVisualizer
Google Drive
HubSpot CRM
Hyland IDP
Immuta
Oracle Advertising
Oracle Big Data Preparation
Oracle Digital Assistant
Oracle MyLearn
Oracle Service
PayPal
Progress DataDirect
Thru
Traction Knock
Zoho CRM

Integrations Supported

Adobe Marketo Engage
Azure Marketplace
CrowdTwist
DbVisualizer
Google Drive
HubSpot CRM
Hyland IDP
Immuta
Oracle Advertising
Oracle Big Data Preparation
Oracle Digital Assistant
Oracle MyLearn
Oracle Service
PayPal
Progress DataDirect
Thru
Traction Knock
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/platform/

Company Facts

Organization Name

MuleSoft

Date Founded

2006

Company Location

United States

Company Website

www.mulesoft.com/platform/saas/cloudhub-ipaas-cloud-based-integration

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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