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What is Oracle Guided Learning?

Oracle Guided Learning acts as a robust digital adoption tool that provides in-app support, helping companies accelerate, broaden, and maintain their cloud transformation initiatives with greater efficiency. This innovative platform empowers administrators to effectively disseminate updates, monitor ongoing changes, and deliver training resources to users precisely when they are needed, integrating smoothly into their daily tasks. By leveraging a variety of in-app guides such as messages, process guides, step guides, smart tips, and beacons, users can craft a customized learning experience applicable to any business process. Additionally, boosting user engagement and adoption is achievable by incorporating multimedia content like videos, images, text, and links into each guide, thus facilitating timely updates, fostering user empowerment, and enhancing the overall experience. The Oracle Guided Learning Console centralizes the management of configurations, content, and analytics in one accessible location, providing a dedicated environment for enterprise collaboration and organization. This approach not only streamlines the learning process but also guarantees that organizations can swiftly adapt to the evolving needs of their users. Ultimately, by fostering a culture of continuous learning, businesses can ensure their workforce is well-equipped to thrive in the digital landscape.

What is Gainsight PX?

Gainsight PX offers a thorough examination of user interactions with your product, enabling the collection of feedback and the implementation of in-app features such as walkthroughs and guides that improve onboarding and foster user adoption. This tool allows you to visualize the paths taken by various user cohorts as they navigate your product, helping you identify critical drop-off points and underused features. It also assists in determining which features correlate with higher user satisfaction and improved long-term retention rates. Furthermore, you can track adoption and retention trends based on distinct segments or user attributes. By employing in-product engagement techniques, you can effectively lead users toward important features. The platform also supports the creation of in-app tutorials to help users configure the product and become acquainted with its key functionalities. Utilizing tools like guides, tooltips, and hotspots can encourage the exploration of new or lesser-known features. Additionally, this platform enables the design of personalized engagement experiences that consider user traits such as their role, location, and past interactions with the product, thereby elevating overall user satisfaction and experience. Overall, Gainsight PX serves as a comprehensive solution for enhancing user engagement and ensuring that your product effectively connects with its target audience, ultimately driving both user success and organizational goals.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure
Oracle University

Integrations Supported

5X
BI Book
Crowdin
Gainsight

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/education/guided-learning/

Company Facts

Organization Name

Gainsight

Date Founded

2016

Company Location

United States

Company Website

www.gainsight.com/product-experience/

Categories and Features

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis

Product Analytics

Not specified

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Popular Alternatives