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What is Oracle Hospitality Suite8?
The Oracle Hospitality Suite8 Property consolidates all aspects of hotel management into a single, cohesive software platform. This comprehensive solution encompasses a wide range of functions, including reservations, housekeeping, dining services, and marketing strategies, all while maintaining a strong focus on enhancing the guest experience. Currently, it is exclusively offered in the EMEA region. Gain a comprehensive insight into your guests through the development of detailed profiles and the tracking of transactions in real-time. Increase your revenue potential with user-friendly online features for booking rooms, making dining reservations, purchasing gift vouchers, and selling tickets. Operational efficiency is elevated through integrated tools that manage distribution, as well as restaurant and leisure services. Foster effective communication before, during, and after guest stays by providing personalized promotions and gathering valuable feedback via surveys. Additionally, the suite adeptly oversees events such as banquets and conferences, managing everything from the initial inquiry through to the final billing process. With its robust billing functionalities, it stands out as a superb independent solution for conference centers, facilitating a smooth experience for both event organizers and participants alike, while also adapting to the evolving needs of the hospitality industry.
What is Alacer?
Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.
Integrations Supported
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
Integrations Supported
Canary Digital Tipping
Crave
DigitalGuest
Docyt
Grazzy
Innspire
OPERA Cloud Central
OpenKey
Pesapal
SONIFI
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/industries/hospitality/products/suite8-property.html
Company Facts
Organization Name
Alacer
Date Founded
2005
Company Location
United Kingdom
Company Website
alacer.co.uk
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental