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What is Oracle Social Cloud?

Oracle Social Cloud Service is an all-encompassing platform aimed at improving and broadening customer interactions through various social media channels. This solution integrates four essential elements of social relationship management—social listening, social analytics, social engagement, and social publishing—into one unified interface, providing the most comprehensive social relationship management offering available today. To make the most of this service, users need to have an Oracle Identity Cloud Service account with the right access permissions, such as being designated as an Identity Domain Administrator or Application Administrator. Additionally, an Oracle Social Cloud Service account with administrative rights is critical for establishing federated authentication alongside the Oracle Social Cloud Service itself. For seamless provisioning, it is also necessary to obtain client credentials, which include the client ID and client secret, as well as the appropriate API access permissions to ensure correct authentication with the REST APIs of Oracle Social Cloud Service. This level of integration allows organizations to enhance their social media management efforts and refine their customer engagement tactics, ultimately leading to a more effective communication strategy. By leveraging these tools, businesses can foster stronger connections with their audience and adapt to the ever-changing social landscape.

What is Seismic LiveSocial?

Create a customized, dynamic stream of marketing and third-party content specifically aimed at sellers. Employ state-of-the-art compliance and risk management solutions to ensure that only compliant materials are shared. This system empowers sellers to distribute content that resonates with their interests and effectively reaches their target market segments. The goal of this strategy is to increase revenue while simultaneously tracking the performance of social media campaigns. Contemporary social media tactics often struggle with the challenges of maintaining authenticity alongside achieving scale. To mitigate risks and lessen the effort involved in content sourcing, many companies opt to provide a narrow selection of materials for their sales teams, which can lead to a loss of authenticity and fail to engage the diverse audience groups that sellers wish to attract. Seismic’s LiveSocial leverages AI technology to curate personalized, relevant content for sellers, ensuring it is thoroughly vetted for compliance, which simplifies sharing while allowing sellers to assess how their social media activities contribute to revenue growth. By implementing this approach, sellers can forge more authentic relationships with their audience, thereby improving both engagement and sales results. Additionally, this method fosters a more vibrant and responsive marketing environment that can adapt to changing market dynamics and seller needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Company Facts

Organization Name

Seismic

Date Founded

2010

Company Location

United States

Company Website

seismic.com/products/livesocial/

Categories and Features

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

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