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What is Orax SDI?

We provide customized CRM and ERP solutions specifically designed for medium to large businesses in South Africa. Finding a dependable technology partner can frequently be a challenging task. At Orax, we focus on establishing long-lasting partnerships based on trust, loyalty, and integrity. Our aim is to develop relationships that highlight shared benefits, promoting ongoing growth over time. This philosophy results in a mutually beneficial scenario for everyone involved! Over the past decade, we have faced numerous challenges and celebrated various successes, and like our clients, we have only grown stronger through these experiences. We are committed to serving our clients for many generations to come, continuously promoting innovation and resilience in our solutions. By nurturing these connections, we hope to inspire a collaborative future that thrives on shared success.

What is Omneo?

Customer loyalty functions similarly to compound interest within the retail industry. Omneo provides customers with powerful tools that enable them to engage in the sharing and management of essential zero-party data, which is crucial for modern services while ensuring a smooth transition for future interactions. Furthermore, Omneo equips your team with valuable insights and resources necessary for delivering personalized service, thereby making both current and future customer experiences highly relevant and rewarding. The platform also grants retail brand teams access to cutting-edge technology, professional advice, and extensive support, all aimed at significantly boosting customer engagement, loyalty, and advocacy. By fostering innovative interactions, Omneo not only encourages discovery but also rewards outstanding employee performance. Tailored specifically for retailers, Omneo facilitates the private collection, management, and exchange of zero-party data between businesses and customers. This capability empowers your team to design engaging, convenient, and meaningful services and experiences, ultimately captivating customers and fostering long-lasting loyalty. In an ever-changing market, harnessing such tools can distinctly differentiate your brand and create strong, enduring relationships with customers, fostering a community that thrives on mutual benefit and engagement.

Media

Media

Integrations Supported

Integrations Supported

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk

API Availability

API Availability

Has API

Pricing Information

$45 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Orax Solutions

Date Founded

2005

Company Location

South Africa

Company Website

oraxsdi.com

Company Facts

Organization Name

Omneo

Date Founded

2010

Company Location

Australia

Company Website

omneo.io

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Categories and Features

Clienteling

Not specified

Customer Experience

Not specified

Customer Retention

Not specified

Loyalty Management

Not specified

Personalization

Not specified

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Popular Alternatives