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What is Orbit CMB?

Orbit Customer Management and Billing allows for the comprehensive oversight, management, and maintenance of all customer information within a unified platform, suitable for organizations providing either a single utility service or various offerings. This system enables organizations to effectively track customer usage, billing rates, deposits, service requests, collections, interactions, and account histories, which contributes to a more efficient billing process. As an all-encompassing solution, it manages every crucial aspect of customer-related business operations and services through a singular product. Additionally, it integrates smoothly with Orbit Dynamic Financial Management, which further improves both accounting accuracy and operational productivity. The architecture of this system is built to easily adapt as your customer base and service offerings expand, ensuring it remains relevant to your changing business requirements. This adaptability not only supports current business functions but also positions your organization for future growth and success.

What is ORBIT VirtuaControl?

ORBIT VirtuaControl guarantees the accessibility of applications in both physical and virtual IT environments while effectively managing user interactions, which results in a streamlined desktop and improved collaboration among users. It offers thorough monitoring of application usage and user activity, alongside centralized management and delivery of applications, all while protecting against unauthorized access to sensitive information. This solution simplifies the administration of user environments, ultimately reducing the workload for IT personnel. At ORBIT, our devoted service team is focused on maintaining the dependable functionality of our clients' IT infrastructures. Although long-term contracts with clients are not the primary objective, they serve as an important means to enhance our service offerings. ORBIT VirtuaControl embodies this principle, providing a highly effective assistant that guarantees all applications are available and operational. Our methodology allows ORBIT VirtuaControl to adapt based on client feedback, enabling us to improve valuable features while discontinuing those that are less frequently used. This ongoing commitment to flexibility ensures our solution remains relevant and in sync with the evolving needs of our clients, ultimately fostering a more productive IT environment. The continual refinement of our services is driven by the insights and experiences shared by our users.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
SQL Server

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Central Service Association

Date Founded

1937

Company Location

United States

Company Website

www.csa1.com

Company Facts

Organization Name

ORBIT

Company Location

Czech Republic

Company Website

www.orbit.cz/en/orbit-software/

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Trash
Water
Work Order Management

Categories and Features

Virtualization

Not specified

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