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What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

What is MeterData4U?

Advanced Metering Infrastructure (AMI) has the potential to transform business operations and elevate customer service experiences. Yet, traditional AMI solutions frequently entail expensive meter data management (MDM) systems, which can be burdensome to deploy, run, and maintain, thus limiting the effective utilization of AMI data. Utegration’s MeterData4U emerges as a cutting-edge AMI solution, seamlessly merging AMI and customer information systems (CIS) into a single, advanced, patented platform. This integration simplifies the architectural framework and enhances business processes, allowing utility companies to innovate more affordably while cultivating meaningful customer interactions. With SAP-certified integration, MeterData4U offers a dependable investment, providing a holistic view of metering, billing, and customer data. Additionally, it delivers outstanding insights into daily operations and sophisticated analytical capabilities. By optimizing processes and minimizing the need for manual interventions, MeterData4U drastically reduces response times for customer inquiries, thereby boosting overall efficiency and customer satisfaction. Consequently, utilities can harness technological advancements to foster a more responsive and engaged customer service experience, ultimately leading to stronger relationships with their clientele.

Media

Media

Integrations Supported

Integrations Supported

Invoice Cloud
MiServices
SAP Cloud Platform
SAP Store

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Company Facts

Organization Name

Utegration

Company Location

United States

Company Website

www.utegration.com/products/meterdata4u/

Categories and Features

Meter Data Management

Not specified

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