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What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

What is ORBIT VirtuaControl?

ORBIT VirtuaControl guarantees the accessibility of applications in both physical and virtual IT environments while effectively managing user interactions, which results in a streamlined desktop and improved collaboration among users. It offers thorough monitoring of application usage and user activity, alongside centralized management and delivery of applications, all while protecting against unauthorized access to sensitive information. This solution simplifies the administration of user environments, ultimately reducing the workload for IT personnel. At ORBIT, our devoted service team is focused on maintaining the dependable functionality of our clients' IT infrastructures. Although long-term contracts with clients are not the primary objective, they serve as an important means to enhance our service offerings. ORBIT VirtuaControl embodies this principle, providing a highly effective assistant that guarantees all applications are available and operational. Our methodology allows ORBIT VirtuaControl to adapt based on client feedback, enabling us to improve valuable features while discontinuing those that are less frequently used. This ongoing commitment to flexibility ensures our solution remains relevant and in sync with the evolving needs of our clients, ultimately fostering a more productive IT environment. The continual refinement of our services is driven by the insights and experiences shared by our users.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
SQL Server

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Company Facts

Organization Name

ORBIT

Company Location

Czech Republic

Company Website

www.orbit.cz/en/orbit-software/

Categories and Features

Meter Data Management

Not specified

Categories and Features

Virtualization

Not specified

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