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What is Ord.to ?

Ord.to is a web-based service created to help food industry businesses build customized order-receiving sites that align with their branding and domain preferences. For businesses that already possess a website, Ord provides an easy-to-integrate ordering widget. This innovative system allows businesses to design attractive menus by uploading high-quality images and comprehensive product descriptions, while also offering options for add-ons and suggestions to enhance customer choices. Customers can easily place their orders by selecting from various payment methods and delivery options. They can view the menu either in a simple list format or through a more dynamic visual representation of the dishes offered. Furthermore, customers have the ability to enter delivery details, add comments, and provide essential contact information. The platform accommodates multiple payment methods, including cash or card upon delivery, as well as online payment options that vary based on the customer's geographical location. Once an order is successfully placed, customers receive confirmation through email or SMS, containing all relevant information regarding their order, which facilitates a seamless transaction process. This all-encompassing strategy not only improves the customer experience but also simplifies the ordering workflow for businesses striving to thrive in the competitive food market, ultimately leading to increased customer satisfaction and loyalty.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

GETREVE

Date Founded

2020

Company Location

United States

Company Website

ord.to/

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Delivery Management

Not specified

Online Ordering

Not specified

Categories and Features

Online Ordering

Not specified

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