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What is Order Desk?

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. Key Features - Sales Channel Integrations: Connect platforms like Shopify, Amazon, WooCommerce, BigCommerce, and more to automatically import orders. - Fulfillment Routing: Send orders to the right fulfillment service, warehouse, or print-on-demand provider and receive shipping information using customizable rules. - Automation Rule Builder: Tag orders, split shipments, set shipping methods, and trigger emails or exports, all without writing code. - Inventory Syncing: Keep stock levels and product data in sync across platforms to prevent overselling and fulfillment errors. - Order Editing & Filtering: Find, manage, and update orders manually or in bulk with powerful filtering and batch tools. - Importing & Exporting: Pull in orders from spreadsheets or APIs and send data to accounting, vendors, emails, or other softwares. - Developer Tools: Developers have access to the Order Desk API to build even more advanced integrations directly within their existing systems.

What is Deck Commerce?

Deck Commerce operates as a robust omnichannel order management solution tailored for direct-to-consumer retailers, enhancing the entire customer experience from beginning to end. This platform is dedicated exclusively to order management and includes a variety of features such as inventory tracking, order orchestration, fulfillment capabilities, transaction handling, a specialized customer service interface, and return processing, while also simplifying the integration of various technologies. With an extensive selection of over 60 pre-built integrations, brands can easily modify their technology frameworks without needing intricate development work. By implementing distributed order routing, retailers gain real-time insight into inventory across their entire network, which allows for the automation of workflows, quicker order shipments from the closest fulfillment centers, and an expanded assortment of products and fulfillment options that boost revenue potential. This system consolidates all supply chain data, enabling businesses to make informed decisions based on accurate information, which in turn helps optimize inventory practices and reduce shipping expenses. Ultimately, Deck Commerce not only enhances operational efficiency for retailers but also significantly contributes to a better customer experience. As a result, businesses are empowered to thrive in a competitive landscape while fostering stronger relationships with their customers.

Media

Media

Integrations Supported

BigCommerce
Magento
PayPal
Shopify
Yotpo
Cloudprinter
Constant Contact
Dataddo
Foxy.io
Kit
NetSuite
Sage Payment Solutions
ShipWorks
Stripe
Zapier
Zendesk
iContact

Integrations Supported

BigCommerce
Magento
PayPal
Shopify
Yotpo
ChannelAdvisor
Feedonomics
Salesforce Agentforce Marketing

API Availability

API Availability

Has API

Pricing Information

$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Order Desk

Date Founded

2014

Company Location

United States

Company Website

www.orderdesk.com

Company Facts

Organization Name

Deck Commerce

Date Founded

2015

Company Location

United States

Company Website

www.deckcommerce.com

Categories and Features

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Categories and Features

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