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What is Order Management Systems (OMS)?

Order Management Systems provides a holistic solution for handling online orders and logistics, specifically designed for international brands. With a presence that spans the globe, OMS utilizes its vast experience to optimize the online ordering and product delivery processes for medium to large-sized businesses. The range of services they offer encompasses Order Management, Inventory Management, Customer Relationship Management, and Order Fulfillment. Each component is crafted to effortlessly integrate with leading E-Commerce platforms, accounting software, call centers, and payment processors, facilitating seamless operations. By drawing on their profound industry expertise, OMS works closely with clients to create customized solutions that address the distinct needs of each organization, leading to improvements in customer satisfaction and operational effectiveness. This dedication to personalized service has cultivated a devoted client base that values the individualized support and attention they consistently receive. Furthermore, OMS's innovative approach ensures that clients stay competitive in an ever-evolving marketplace.

What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

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Integrations Supported

ATrad
Amazon
Channel Gate
Decorify
Groupon
Houzz Pro
Magento
Microsoft 365
Oracle Cloud Infrastructure
POSTIDENT
SAP Cloud Platform
ShipStation
Shopify
Target
Volusion
Walmart
Wish
WooCommerce
eBay

Integrations Supported

ATrad
Amazon
Channel Gate
Decorify
Groupon
Houzz Pro
Magento
Microsoft 365
Oracle Cloud Infrastructure
POSTIDENT
SAP Cloud Platform
ShipStation
Shopify
Target
Volusion
Walmart
Wish
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$295.00/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OMS

Date Founded

2003

Company Location

United States

Company Website

www.ordermanagementsystems.com

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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