Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • RouteGenie Reviews & Ratings
    48 Ratings
    Company Website
  • Fishbowl Reviews & Ratings
    1,075 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • Katana Cloud Inventory Reviews & Ratings
    261 Ratings
    Company Website
  • Infor M3 Reviews & Ratings
    145 Ratings
    Company Website
  • Advantage Reviews & Ratings
    37 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Kechie Reviews & Ratings
    57 Ratings
    Company Website
  • Order.co Reviews & Ratings
    220 Ratings
    Company Website
  • Resco Field Sales+ Reviews & Ratings
    12 Ratings
    Company Website

What is OrderGenie?

The dashboard delivers an all-encompassing perspective on your company's performance metrics. It streamlines the gathering and evaluation of valuable insights, including customer behaviors and buying trends. With an array of reports at your fingertips, you can quickly gauge your business's health. OrderGenie allows for real-time tracking of your assets, ensuring you remain informed about their locations. The automated order management system enables users to electronically process and monitor orders seamlessly through our platform. Additionally, OrderGenie provides the capability to check stock levels in real-time and place orders with greater accuracy at any moment. Subscribers to OrderGenie benefit from mobile applications that empower retailers and sales personnel to manage orders and retrieve vital information conveniently on their smartphones or tablets. Furthermore, OrderGenie features a cutting-edge technological framework for distributors, enabling them to effectively oversee their sales operations, client engagements, and field teams. With a simple click, you can obtain information regarding product availability, current promotions, expiration dates, and more, significantly boosting your operational effectiveness. This extensive range of features guarantees that you have the insights needed to make well-informed decisions for your business, ultimately driving its growth and success.

What is CX Genie?

Deliver prompt and personalized responses via AI-augmented support to ensure customers feel valued and recognized, which boosts their overall satisfaction and loyalty. Cut down on operational costs by implementing round-the-clock assistance, allowing your team to focus on more complex issues while the AI expertly handles routine queries. Streamline workflows through features like automated ticket management and real-time AI recommendations, which can greatly improve productivity and shorten response times, ultimately driving increased revenue. As your organization expands, easily scale your support functions without compromising on quality, aided by the adaptable nature of AI support solutions like CX Genie. Aiming to make AI available to all, CX Genie simplifies the setup process with just a few clicks. It integrates multiple tools into a cohesive platform, enabling you to tailor solutions that meet your specific business needs. By leveraging advanced AI technology, you can offer smarter, quicker, and more accurate customer support, ensuring that your clients consistently receive the help they seek. Moreover, this approach cultivates a culture of ongoing enhancement, allowing businesses to swiftly align with changing customer demands and preferences, thereby fostering long-term relationships. This adaptability is crucial in today's competitive market, where customer expectations are constantly shifting and evolving.

Media

Media

Integrations Supported

BigCommerce
Facebook Messenger
Google Sheets
Magento
RetailGraph
Shopify
SwilERP
WhatsApp
WordPress

Integrations Supported

BigCommerce
Facebook Messenger
Google Sheets
Magento
RetailGraph
Shopify
SwilERP
WhatsApp
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderGenie

Company Location

India

Company Website

www.ordergenie.co.in/

Company Facts

Organization Name

CX Genie

Date Founded

2023

Company Location

Singapore

Company Website

www.cxgenie.ai/

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Popular Alternatives

Popular Alternatives

Csmart CX Reviews & Ratings

Csmart CX

Covalense Digital Solutions
Chat Genie Reviews & Ratings

Chat Genie

AIQoD 360
Sheets Genie Reviews & Ratings

Sheets Genie

Online Success Genie