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What is OrderMate?

Our advanced POS solutions, seamless integrations, and expert hospitality consultants will simplify complex processes, easing your workload significantly. Following a thorough research and development phase, we have created what we believe to be the most advanced POS system tailored for the hospitality sector today. OrderMate offers a wide range of customization features to suit any hospitality venue's needs. Whether you manage a vibrant full-service restaurant, a large multi-area pub hotel, or a quick-service franchise, OrderMate is engineered to cater to your unique requirements. Developed in partnership with leading industry chefs and operators, OrderMate's cutting-edge printing configurations can meet the demands of even the most complex hospitality operations. Furthermore, our innovative paperless KTS solutions have the flexibility to operate independently or integrate seamlessly with POS printers, addressing your highest demands. By using our system, you can boost operational efficiency while delivering outstanding service to your customers. Additionally, our commitment to continuous improvement ensures that we stay ahead of industry trends and challenges.

What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

Media

Media

Integrations Supported

Axis LMS
Cybake
Flipdish
Lightyear
Now Book It
PayNuts
RMS Cloud
Restoke
StockTake Online
me&u

Integrations Supported

Epos Now

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OrderMate

Date Founded

2001

Company Location

Australia

Company Website

www.ordermate.com.au

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Kiosk

Not specified

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