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What is Origon?

Origon is an all-encompassing platform designed for the development and management of full-stack AI agents, functioning as a unified "Agentic Operating System" that supports every stage of autonomous AI systems, from their conception to deployment and ongoing monitoring. It boasts an intuitive Studio where users can visually create agents through a simple drag-and-drop interface, complemented by Sessions that allow for real-time monitoring, behavioral analysis, and troubleshooting, while Insights dashboards aggregate performance metrics, reliability checks, and outcome assessments in one place. By operating on specialized infrastructure that ensures optimal low-latency performance and enhanced security, Origon removes the need for external cloud APIs and incorporates an inbuilt knowledge engine that connects agents to contextual memory and domain-specific information, thereby guaranteeing that their responses are relevant and coherent. The platform is equipped with a diverse range of connectors and APIs, including chat, voice, WhatsApp, SMS, email, and telephony, enabling agents to execute code and interact with real-world systems effortlessly at the touch of a button. Furthermore, Origon's flexibility allows organizations to further tailor their AI agents to meet specific operational demands, significantly boosting overall productivity and effectiveness. Ultimately, the platform's capabilities not only streamline the development process but also enhance the adaptability of AI solutions across various industries.

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Media

Media

Integrations Supported

Facebook Messenger
HubSpot CRM
Salesforce
Slack
8x8 Contact Center
Avaya Experience Platform
Elasticsearch
Genesys Cloud CX
Google Maps
HERE
Microsoft Azure
Microsoft SharePoint
NiCE CXone Mpower
OpenAI
Operata
Sunshine Conversations
Tungsten Communications Manager
UiPath
WhatsApp
Workplace from Meta

Integrations Supported

Facebook Messenger
HubSpot CRM
Salesforce
Slack
8x8 Contact Center
Avaya Experience Platform
Elasticsearch
Genesys Cloud CX
Google Maps
HERE
Microsoft Azure
Microsoft SharePoint
NiCE CXone Mpower
OpenAI
Operata
Sunshine Conversations
Tungsten Communications Manager
UiPath
WhatsApp
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Origon

Company Location

United States

Company Website

origon.ai/

Company Facts

Organization Name

NiCE Cognigy

Company Location

Germany / United States

Company Website

www.cognigy.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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