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What is Orion Voice?

The Orion Voice Platform provides an all-encompassing solution for enterprise voice services, aimed at boosting team productivity and efficiency. It enables real-time communication and voice-activated automation via devices like smartphones, functioning effortlessly over limitless distances and compatible with any carrier or Wi-Fi network. This adaptable platform caters to teams of varying sizes through a subscription model. Users can harness voice commands to utilize an array of robust features, such as language translation, indoor navigation services, automated emergency alerts, optimized standard operating procedures, compliance mechanisms, and connections with multiple business software tools. By integrating these capabilities, Orion empowers teams to operate more intelligently and with greater effectiveness, ultimately transforming the way they collaborate and achieve their goals. Moreover, the platform's flexibility allows it to evolve alongside the changing needs of organizations, ensuring ongoing support for dynamic work environments.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

Salesforce
Boson Protocol
IBM Watson
Skype

Integrations Supported

Salesforce
CallFinder
Microsoft 365
Theta Lake
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.40 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Orion Labs

Date Founded

2014

Company Location

United States

Company Website

www.orionlabs.io

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Project Management
Task Management

Conversational AI

Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Speech Synthesis
Virtual Assistant

Digital Workplace

Activity / News Feed
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Knowledge Management
Surveys & Feedback

Employee Engagement

Benchmarking
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Internal Communications

Chat/Messaging
Telephony

Push-To-Talk (PTT)

Not specified

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management

Transportation Dispatch

Computer Aided Dispatch
Emergency Dispatch
Routing
Scheduling
Vehicle Tracking

Unified Communications

Audio / Video Conferencing
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration

Workforce Management

Performance Appraisal
Skills Tracking
Variable Workforce

Categories and Features

Audio Conferencing

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Remote Work

Not specified

Team Communication

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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