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What is Orkestro?

Enhance your online order fulfillment process today with an innovative platform tailored to the evolving demands of the delivery industry. Seamlessly link to leading eCommerce platforms and courier services, removing the hassle of managing multiple APIs and service contracts. Our system simplifies the complexities of delivery coordination by automating the entire workflow from inception to completion. By integrating with Orkestro just a single time, you unlock the potential to scale your operations and improve customer satisfaction effortlessly. This singular connection provides access to the best courier options for each order throughout the country. We empower your stores to establish personalized service level agreements with their chosen delivery partners, all expertly managed by us for your peace of mind. Select your preferred delivery profile, and allow our platform to handle order assignments while accounting for all critical parameters. Our booking engine keeps a vigilant eye on any irregularities and coordinates backup drivers to ensure that performance and availability are maintained at the highest levels. This streamlined approach not only maximizes efficiency but also frees you to concentrate on what truly counts: expanding your business and delivering outstanding service to your clientele. Ultimately, our solution positions you for success in a competitive marketplace while enhancing the overall customer experience.

What is Bigship?

BigShip functions as a comprehensive courier aggregator and e-commerce shipping hub in India, designed to streamline logistics and reduce delivery failures, all while improving the customer experience through effective management of workflows, tracking, and documentation across more than 29,000 pincodes. The platform offers a customizable dashboard that simplifies the handling of multi-channel orders and shipping, utilizes advanced failure-handling techniques via API integration to lower return-to-origin (RTO) rates, and links users with over 19 courier partners, catering to both domestic and international needs, including hyperlocal, B2B, and bulk shipments. Furthermore, BigShip provides real-time notifications for shipments, a centralized system for scheduling pickups throughout India, and effective tools to manage international courier services with secure parcel tracking. By enhancing visibility and control for merchants over their shipping operations, BigShip automates label and documentation generation, ensuring easy scalability and improved delivery reliability. This innovative approach ultimately enables businesses to refine their logistics processes and concentrate on growth, all while upholding exceptional service standards, thus positioning BigShip as a vital partner for success in the competitive e-commerce landscape.

Media

Media

Integrations Supported

App4
Bbot
Flipdish
Foodetective

Integrations Supported

Delhivery
FedEx Ship Manager
Shadowfax
UPS Ready

API Availability

Has API

API Availability

Pricing Information

$12.37 per store per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Orkestro

Date Founded

2016

Company Location

United Kingdom

Company Website

orkestro.com

Company Facts

Organization Name

Bigship

Date Founded

2021

Company Location

India

Company Website

bigship.in/

Categories and Features

Courier

Not specified

Delivery Management

Not specified

Categories and Features

Courier

Not specified

Shipping

Not specified

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