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What is OroCRM?

No matter if you function as a single-channel or multi-channel business in the B2B, B2C, or both domains, our open-source CRM software is crafted to meet a wide variety of business processes and requirements. With a robust set of features readily available, our CRM is specifically designed to improve conversion rates, increase sales, and enhance customer satisfaction significantly. You can track the advancement of Leads into Opportunities and observe how those Opportunities evolve into Customers. Understanding the customer journey is crucial for delivering a superior experience. We encourage you to watch our video for more in-depth information regarding our open-source CRM software. Leverage customer data, nurture relationships, and propel sales growth with the flexibility of our platform. Analyze and assess each stage of the customer experience thoroughly. Manage both qualified and unqualified leads efficiently, monitor open and closed opportunities, and evaluate customer achievements and setbacks to ensure accurate forecasting within your sales pipeline. Furthermore, our platform equips businesses with the tools to make informed, data-driven decisions that improve overall operational effectiveness. By harnessing the power of our CRM, companies can not only streamline their processes but also enhance their strategic planning and customer engagement initiatives.

What is CRM9?

CRM9 is a highly advanced, cloud-based Customer Relationship Management platform that seamlessly combines sales, marketing, and customer support into one unified system. It offers extensive management of contacts and leads by diligently documenting every engagement, thereby creating detailed 360° profiles of customers. The platform's sales pipeline feature provides a visual representation of deal progress, enabling precise forecasting and efficient workflow automation, which ultimately helps businesses close deals with greater success. Additionally, it incorporates marketing automation capabilities for targeted email campaigns, customer segmentation, and comprehensive analytics, significantly improving engagement rates. The integrated service desk effectively manages tickets and escalations across various channels, which contributes to enhanced customer satisfaction. Users gain access to real-time dashboards and reporting tools that offer insights into sales performance, customer behavior, and overall team productivity. Moreover, CRM9 leverages AI-enhanced automation and predictive analytics, along with customizable workflows to ensure robust data protection and regulatory compliance at all times. This all-encompassing platform not only facilitates the cultivation of strong relationships but also boosts operational efficiency and drives business expansion. With CRM9, organizations are well-equipped to navigate the constantly changing landscape of customer interactions and market trends, ensuring they remain competitive and responsive to their clients' needs. Ultimately, CRM9 stands as a vital resource for any business aiming to thrive in today's dynamic marketplace.

Media

Media

Integrations Supported

G2
HubSpot Operations Hub
InterWeave SmartSolutions
Logishop
Mailchimp
Mailchimp Transactional Email (Mandrill)
SaveMyLeads
Zendesk
dotdigital Engagement Cloud

Integrations Supported

G2
HubSpot Operations Hub
InterWeave SmartSolutions
Logishop
Mailchimp
Mailchimp Transactional Email (Mandrill)
SaveMyLeads
Zendesk
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

300 INR/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OroCRM

Date Founded

2012

Company Location

United States

Company Website

www.orocrm.com

Company Facts

Organization Name

CRM9

Date Founded

2025

Company Location

India

Company Website

www.crm9.in/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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