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What is Ospivia?
Ospivia is a flexible platform designed to streamline hotel management tasks, facilitating shift changes, maintaining checklists, adhering to internal protocols, assigning responsibilities, and addressing maintenance issues. It offers a unified dashboard that showcases current activities, designated personnel, timelines, and subsequent actions. Instead of replacing traditional hotel property management systems (PMS), Ospivia complements them by ensuring that reservations, payments, room availability, and guest details remain integrated within the PMS environment. Over the initial 90 days of the pilot phase, a crucial workflow will be customized to fit the hotel's unique roles, language, and established procedures, while also including comprehensive onboarding, verification steps, and training for all team members. This approach guarantees that every staff member is thoroughly prepared to make the most of the platform's capabilities and functionality. As a result, Ospivia not only optimizes operations but also fosters a cohesive and efficient working environment for the entire hotel team.
What is HelloGuest?
Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.
Integrations Supported
Alexa
API Availability
Has API
API Availability
Has API
Pricing Information
€490
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ospivia
Date Founded
2026
Company Location
Italy
Company Website
www.ospivia.it/
Company Facts
Organization Name
HelloGuest
Date Founded
2014
Company Location
Germany
Company Website
www.helloguest-solutions.com/en/index.html