Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

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What is OtelMS?

Presenting an all-in-one hotel management solution aimed at optimizing your business functions. For a hotel to prosper, it is crucial to emphasize guest satisfaction by providing outstanding services. This process starts with making room bookings swift and straightforward, removing any administrative barriers, and allowing guests to secure their stays from anywhere in the globe. Guests should be confident that a tranquil and enjoyable experience awaits them upon their arrival. To further elevate the guest experience, hotels strive to streamline additional service options while offering adaptable payment methods. The cutting-edge software developed by OtelMS acts as a comprehensive and intuitive solution to a variety of property management obstacles. Drawing on the company's vast expertise in managing different types of hotel establishments, the OtelMS team has created a reliable cloud-based platform that facilitates effective oversight and management of various guest accommodation options. With this sophisticated system, hotel managers can dedicate their efforts to crafting unforgettable experiences for their patrons, ensuring that each stay is not only enjoyable but also seamless.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

Canary Digital Tipping
Constant Contact
Duve
Gmail
Google Docs
GuestTouch
Infraspeak
LightCater
Lynx
Morphic
PriceLabs
Pricepoint
RoomPriceGenie
Shogo
Sugar Sell
SuiteOp
VRWorks
Vikey
Viqal
Xperium

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Depends on location and property type

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OtelMS

Date Founded

2013

Company Location

United States

Company Website

otelms.com

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hostel Management

Not specified

Hotel Management

Not specified

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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