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What is Out Of The Blue?

Out of the Blue is a cutting-edge platform designed for ecommerce observability, with the goal of fostering growth by restoring critical signals, closing revenue gaps, and enhancing development through AI-powered, no-code, real-time business intelligence and oversight of ecommerce operations. This comprehensive platform monitors every transaction as it occurs, encompassing the entire ecommerce ecosystem, including applications, advertisements, website performance, tracking systems, checkout flows, APIs, marketing technologies, advertising tools, customer data platforms, and external service integrations. Utilizing AI for anomaly detection, it rapidly pinpoints failures, conducts automatic investigations across numerous channels, devices, platforms, and customer journeys, and delivers clear insights to teams instead of merely showing dashboards. The Diagnostics Agent conducts daily scans of signals from advertisements and websites, performs root cause analyses in response to drops in return on ad spend, and acts as a continuous performance analyst available around the clock. Simultaneously, the Retention Agent monitors churn signals in email and SMS communications, notifies users of changes in outbound volume and customer engagement, and suggests immediate actions for improving customer retention. By combining these advanced features, Out of the Blue enables businesses to proficiently oversee their ecommerce performance and swiftly tackle any challenges that arise, ultimately transforming the way organizations manage their online operations.

What is Cleverific?

Cleverific is a Shopify order editing and post-purchase revenue platform designed to reduce customer support tickets and increase revenue before fulfillment. The app gives customers a self-serve window after checkout so they can fix common order issues without emailing or messaging support. Shoppers can update details such as shipping addresses, quantities, sizes, products, and other order information depending on the rules the merchant configures. Merchants can decide how long orders stay editable and control permissions at the order, customer, or line-item level. Cleverific is mobile-first by design, making it easier for customers to edit orders from the devices they are most likely to use after checkout. The platform also includes post-purchase upsell and cross-sell tools that present targeted offers while customers are still engaged with their order. Its revenue features include free-shipping nudges, product recommendations, A/B testing, upsell and downsell flows, replenishment triggers, win-back offers, subscription offers, and one-click repeat purchases. Cleverific can connect retention workflows to tools such as Klaviyo and Attentive so brands can follow up with customers at the right moment. The platform integrates with major Shopify ecosystem tools, ERPs, 3PLs, email platforms, and shipping systems to keep orders synced in real time. Support teams can use Cleverific to shift routine order-change requests into self-service while focusing on higher-value customer conversations and revenue opportunities. By combining configurable order editing, customer portals, post-purchase offers, retention automation, fulfillment-aware integrations, and support deflection, Cleverific helps Shopify brands create a smoother and more profitable post-checkout experience.

Media

Media

Integrations Supported

Shopify
Amazon Ads
Attentive
Blotout
ChatGPT
Clarity
Emotive
Facebook Ads
Google Cloud BigQuery
Google Cloud Platform
Hightouch
Klaviyo
Magento
Mailchimp
Model Context Protocol (MCP)
Northbeam
RudderStack
TikTok
Triple Whale

Integrations Supported

Shopify
Shopify Flow

API Availability

Has API

API Availability

Pricing Information

$399 per month
Free Version
Free Trial Offered?

Pricing Information

$59/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Out Of The Blue

Date Founded

2021

Company Location

United States

Company Website

outoftheblue.ai/

Company Facts

Organization Name

Cleverific

Date Founded

2015

Company Location

United States

Company Website

cleverific.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

eCommerce Tools

Not specified

Order Management

Not specified

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