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What is OutreachCRM?

For twenty years, we have supported businesses and organizations throughout New Zealand, which has endowed us with significant expertise in contact management. Established in Dunedin, NZ, Outreach Software Limited commenced its operations in 2002, focusing on online contact relationship management solutions specifically designed for small businesses. From its inception, OutreachCRM has been crafted as an easy-to-use online platform, allowing users to seamlessly track contacts, clients, customers, members, donors, and any other groups in need of management. With ease of use in mind, you can effortlessly add, manage, and oversee all vital information related to your contacts, customers, members, or donors. Capture essential and relevant data for your organization through customizable fields tailored to your needs. You can enter information using various methods such as drop-down lists, free text, multiple choice, or date fields. Additionally, you can categorize your contacts by grouping or tagging them, which enables you to create targeted contact lists, identify specific markets, or streamline communication with groups. By linking your contacts, you can also clarify the nature of each relationship, ensuring effective management and communication. Our commitment to innovation drives us to continually refine our solutions, adapting to the evolving needs of our clients in this ever-changing environment. We believe that by staying attuned to these changes, we will continue to enhance the value we deliver.

What is Fat Free CRM?

Fat Free CRM is a Ruby on Rails-based open source customer relationship management (CRM) system designed to meet the needs of small teams. It offers a range of features including tools for collaboration, campaign and lead management, organization of contacts, and opportunity tracking from the outset. I would like to express my appreciation to the early users, beta testers, and advocates of open source for their invaluable feedback, encouragement, and creativity. Your ongoing suggestions are encouraged and welcomed! This project aims to foster innovation in CRM solutions by providing a clean, easily extensible code base for developers to work with. You are invited to explore and modify the system to suit your requirements! This open source CRM is built to be highly adaptable while retaining a sleek and straightforward design. The code is available on GitHub, enabling you to deploy it on any hosting service of your choice. Fat Free CRM is particularly ideal for small teams seeking an effective and customizable CRM solution. Furthermore, the vibrant community surrounding this project is always enthusiastic about collaborating and sharing new ideas for improvements and enhancements. Engaging with this community can lead to exciting advancements in your CRM experience.

Media

Media

Integrations Supported

ON24
PhoneBurner
Rattle

Integrations Supported

API Availability

API Availability

Pricing Information

$50 per month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Outreach Software

Company Website

www.outreachcrm.co.nz

Company Facts

Organization Name

Fat Free CRM

Company Website

www.fatfreecrm.com

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Group Management
Interaction Tracking
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

Categories and Features

Campaign Management

Contact Database
Lead Management
Multi-Campaign

Contact Management

Contact Database
Contact History
Email Marketing
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Lead Management

Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation

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